PDA

View Full Version : e-bill certificate expiry problem


Weeble
07-12-2003, 21:58
Trying to use the e-bill feature on the ntlworld.com site yields a certificate error - apparently it was only valid between 01/12/2003 and 05/12/2003 - a rather short span of time to issue a certificate for if you ask me.

Anyone ?

Weeb

handyman
08-12-2003, 00:21
Trying to use the e-bill feature on the ntlworld.com site yields a certificate error - apparently it was only valid between 01/12/2003 and 05/12/2003 - a rather short span of time to issue a certificate for if you ask me.

Anyone ?

Weeb

simple change your pc's date/time so its in that time window.

Weeble
08-12-2003, 22:34
simple change your pc's date/time so its in that time window.

Of course.... its all so simple! Why didn't I think of that ... :dunce:

Dooby
09-12-2003, 12:21
dont you get an option to 'accept anyway'? or is that dependant on security settings in I.E. ...

Myron
09-12-2003, 13:34
Examine the SLL certificate details and see where the web browser is pointing to the URL encoded in the certificate. If you're happy, chick `yes` and proceed as usual. If you're not happy, call NTL customer services, stay on hold to just before you qualify for attendance allowance and complain.

Weeble
09-12-2003, 22:39
Well, yes... but that's not the point. I'm sure I'm not the only customer that uses the e-bill, it would be nice if they fixed it. I can't be the only customer affected, but I guess the rest who tried to report it are still on hold.

ntl customer
09-12-2003, 23:12
How about asking ntl to get a new certificate?