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jibbs
23-06-2006, 16:37
I called NTL today to downgrade to 4mbit today, from 10mbit.

I logged in to check my modem as it seems slow and its now at 2mbit...

What's going on?

(I'm in Stockport)
Bill C
23-06-2006, 16:47
I called NTL today to downgrade to 4mbit today, from 10mbit.

I logged in to check my modem as it seems slow and its now at 2mbit...

What's going on?

(I'm in Stockport)
The information i have been given is that Manchester will be next week unless you are on STB in which case you should have it now.

I don't work for NTL anymore so don't take what i say as gospel
Stuart
23-06-2006, 16:47
Your area probably hasn't recieved the upgrade yet.
jibbs
23-06-2006, 16:51
Your area probably hasn't recieved the upgrade yet.

If I had 10mbit before, surely they wouldnt't need to do any upgrades as its a slower service or am I missing something?
Bill C
23-06-2006, 16:53
Your area probably hasn't recieved the upgrade yet.
If I had 10mbit before, surely they wouldnt't need to do any upgrades as its a slower service or am I missing something?

Different config files on the UBR which might not have been loaded yet.
jibbs
25-06-2006, 19:45
Different config files on the UBR which might not have been loaded yet.

Thanks for your help.

Would have been nice if the guy @ cust servs warned me but nm...