ntl tech comin 2morrow, cant' connect to net since yday

[heyyo]

i have tried everything, unplugging cables, restarting modem, uninstalling ethernet card etc, still no luck....so i rang ntl and the lady never advised me to do ne thing but said an engineer wud be sent out on tues....

i have an ntl home 120 modem, could it be this is an old modem and with the new speeds its not workin?

[Chris W]

no...

if they didn't get you to do anything it is likely that the power level is through the floor/ roof or something equally obvious- no amount of pc diagnostics would make any difference so an engineer is your only solution.