caledfwlch
17-05-2006, 12:45
just moved into a new house, and hopefully an NTL engineer will be coming around in a week (busy apparantly).
The question is, the old address we are transferring NTL from was a 1 bedroomed flat, with the PC and TV in the front room, both connected via Set Top Box. What is worrying me is, in the new house, the PC room is on the third floor!! So will the engineer be able to run an ethernet cable from the STB back outside and up the wall to the PC room, or will they be able to bring a cable modem, and connect that to the top floor and run internet through that rather than the STB? more importantly, if there is an easy solution using a cable modem do I need to ring back and ask for one to be sent?
We have the TV/Phone/Broadband package so not sure if we are restricted to the STB box etc. be grateful for any help :D
The question is, the old address we are transferring NTL from was a 1 bedroomed flat, with the PC and TV in the front room, both connected via Set Top Box. What is worrying me is, in the new house, the PC room is on the third floor!! So will the engineer be able to run an ethernet cable from the STB back outside and up the wall to the PC room, or will they be able to bring a cable modem, and connect that to the top floor and run internet through that rather than the STB? more importantly, if there is an easy solution using a cable modem do I need to ring back and ask for one to be sent?
We have the TV/Phone/Broadband package so not sure if we are restricted to the STB box etc. be grateful for any help :D