Broadband support?

[jonbr]

Morning all.

Got up this morning expecting to work from home but, you guessed it, my connection is down. Dialled 150 and got a message telling me for broadband support I had to dial a number which would be charged at no more then 10p/min.

My question is, was that just because I called out of office hours (it was 7am) or is it now the norm? Considering the amount I pay for the connection I will not be happy if I now have to pay 10p/min to wait for 20 minutes for some one to pick up the phone :mad:

[Paul K]

Think it's now the norm, might even be a thread about the change in procing.

[jonbr]

Think it's now the norm, might even be a thread about the change in procing.

Thanks Paul, looks like is now time top shop around for a better deal. I feel we already pay enough for the service without having to pay to wait to talk to some one in India who won't be much help!