CM ranging fail

[th'engineer]

any idea what this means

[bigitup_j]

means your box (this is for set top box) didn't "dial-up" to the ntl network, or connected to it.

[th'engineer]

means your box (this is for set top box) didn't "dial-up" to the ntl network, or connected to it.
STB so is it a box fault or network