Chris W
12-04-2006, 23:13
I bought a second hand Rover a year ago (just before they declared that they didn't really have any money) and I got a year's warranty.
I had some work done a month ago which cost me £297. The dealer obtained the claim reference number from the warranty company, and as per normal process i paid the dealer and then sent off the invoice to the warranty company to claim the money back.
Today I have received a letter back advising me that unfortunately they won't be paying because the warranty fund is empty - ok given Rover's situation maybe i should have expected this.
However, the thing that really pees me off is that if the warranty company had no money to pay, why did they authorise the work in the first place?? If i had know that they weren't going to pay before hand I would have saved myself two 50 mile round trips to an "authorised dealer" who kindly charge nearly £90/hour labour. :mad:
I had some work done a month ago which cost me £297. The dealer obtained the claim reference number from the warranty company, and as per normal process i paid the dealer and then sent off the invoice to the warranty company to claim the money back.
Today I have received a letter back advising me that unfortunately they won't be paying because the warranty fund is empty - ok given Rover's situation maybe i should have expected this.
However, the thing that really pees me off is that if the warranty company had no money to pay, why did they authorise the work in the first place?? If i had know that they weren't going to pay before hand I would have saved myself two 50 mile round trips to an "authorised dealer" who kindly charge nearly £90/hour labour. :mad: