Craig_hgt
12-04-2006, 21:03
ok, here goes :(
we have been keeping an eye on ntls service availability for well over a year, seemed like ages. then several weeks back i decided to run another check after being told by them previously that it should be available within six months.
it was like my birthday and christmas all at once! 1, 2 and 10 meg broadband is now available in your area :) :) :)
wasting no time i rang up to have ntl broadband installed. unfortunatly, i wasn't able to nod my head to one of there questions and i seem to recall it being that i didn't know the password or account number (for the reason that my dad pays by direct debit).
i had to hold back anyway due to unforseen circumstances.
anyways, a few weeks on things are looking good, so we get on the availability checker... again all three BB packages are available.
i thought i'd better be prepared for the install as we need three computers on BB so i order 2 pci wireless cards 1 laptop adaptor and a linksys wireless router. (see post under networking 'NTL + wireless)
my dad phoned them up tonight, and despite there online checker saying its still available, BB is NOT available to us.
i think this is unacceptable, they're telling us that the sales people in the ntl palace use a different system to see wether or not bb is available to you.
the only explanation that the nice lady 'angie' could come up with is that on the checker, there is a disclaimer saying that 'services are subject to availability'
i refer you to the title^^^
Rant over
we have been keeping an eye on ntls service availability for well over a year, seemed like ages. then several weeks back i decided to run another check after being told by them previously that it should be available within six months.
it was like my birthday and christmas all at once! 1, 2 and 10 meg broadband is now available in your area :) :) :)
wasting no time i rang up to have ntl broadband installed. unfortunatly, i wasn't able to nod my head to one of there questions and i seem to recall it being that i didn't know the password or account number (for the reason that my dad pays by direct debit).
i had to hold back anyway due to unforseen circumstances.
anyways, a few weeks on things are looking good, so we get on the availability checker... again all three BB packages are available.
i thought i'd better be prepared for the install as we need three computers on BB so i order 2 pci wireless cards 1 laptop adaptor and a linksys wireless router. (see post under networking 'NTL + wireless)
my dad phoned them up tonight, and despite there online checker saying its still available, BB is NOT available to us.
i think this is unacceptable, they're telling us that the sales people in the ntl palace use a different system to see wether or not bb is available to you.
the only explanation that the nice lady 'angie' could come up with is that on the checker, there is a disclaimer saying that 'services are subject to availability'
i refer you to the title^^^
Rant over