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GraemeA
25-11-2003, 14:41
Hello,

I'm writing an article for a national magazine about broadband, and one of the sections deals with broadband horror stories. Basically, the gist of the section is "you signed up to broadband and something went wrong". It was slow, you had bad service, your broadband hardware or software corrupted your system, etc.

I'm hoping a few of you will be able to furnish me with a few tales, just saying when you signed up, what happened and what you and the service provider did to resolve the problem. Also, what advice would you offer to new or recent subscribers?

Feel free to drop me a private message and I can bung a few questions over to you.

Thanks for your help.

Take care,

Graeme

Neil
25-11-2003, 14:44
Hi Graham, & Welcome to nthw.

I'm sure you will find plenty of people here to assist you with your article! :p

Expect your PM inbox to start bulging at the seems real soon! :D

Now-where shall I begin....? :naughty:

downquark1
25-11-2003, 14:49
It's a pitty nthellworld.com is offline they had an archive of stories

th'engineer
25-11-2003, 15:34
Hi Graham, & Welcome to nthw.
You can count on me to answer the questions and point out the problems that NTL never sort out.

Did someone mention cabinets & e-mail