Is my Modem poorly?

[jellybaby]

Come work to find my internet is REALLY slow. My neighbours have no problems, and I think it maybe my modem :(

Modem : Ambit 250
Service : 10meg

Downstream Receive Power Level : -11.9 dBmV
Upstream transmit Power Level : 61.0 dBmV

From Event Log :-

Time Not Established Time Not Established
2

Error(4)

68000403
ToD request sent- No Response received
Time Not Established Time Not Established
1

Critical(3)

68000300
DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established
2

Critical(3)

82000200
No Ranging Response received - T3 time-out
Time Not Established Time Not Established
1

Critical(3)

68000300
DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established
2

Critical(3)

68000200
DHCP FAILED - Request sent, No response
Time Not Established Time Not Established
2

Critical(3)

68000100
DHCP FAILED - Discover sent, no offer received
Time Not Established Time Not Established
2

Critical(3)

82000200
No Ranging Response received - T3 time-out

Any suggestions before Ringing NTL ?

[Hom3r]

You could try a reboot

[jellybaby]

Have done, several times. It connects, but the connection is dire :( Pages timing out left right and centre.

[homealone]

looking here

http://www.cableforum.co.uk/board/showthread.php?t=26006

your signal levels are out, especially the D/S Receive

- you'd better give them a call ;)

[jellybaby]

thats what I looked at and came to the same conclusion, was hoping someone could backup my theory :)

Thanks, will give them a call

---------- Post added at 19:21 ---------- Previous post was at 18:55 ----------

While waiting on the phone, there was an anouncement saying there was fault in my area. Could this cause my power levels to change?

[Nedkelly]

;) Yes you need a engineer to vist your levels are all over the place .This will effect your speed :mad: .Does the modem keep rebooting ?:(

[jellybaby]

;) Yes you need a engineer to vist your levels are all over the place .This will effect your speed :mad: .Does the modem keep rebooting ?:(


No, modem sits there with normal lights etc.
It was the announcement about the local fault which got me thinking about whether or not it could affect my levels

[Nedkelly]

;) If the local fault has been fixed and your upstream level is 61dbmv you have a problem as the modem is having to shout at the network this will give slow speeds.Also your downstream level is to high;)

[jellybaby]

Cheers for the Info :) Will get onto them ASAP