Ntl Low Broadband Speed - Netstat - Ano

[slimsavery]

Hi

I wonder if any of you could please help me. Had NTL Broadband for a couple of years now. Last week my 2 meg broadband started becoming slow. Running tests on pc pitstop showed me my speed has halfved tp 1 meg. After hours onto NTL an engineer came out and changed my samsung box. Still the same problem is occuring. I have used ewido,adaware etc - there is no spyware or virus`s on my system. NTL are saying its my computers fault, that when i go to RUN - CMD - NETSTAT -ANO i have too many connections open. This is not possible. I have no shareware etc. below is a copy and paste of netstat -ano

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>netstat -ano

Active Connections

Proto Local Address Foreign Address State PID
TCP 0.0.0.0:135 0.0.0.0:0 LISTENING 1252
TCP 0.0.0.0:445 0.0.0.0:0 LISTENING 4
TCP 80.2.188.189:139 0.0.0.0:0 LISTENING 4
TCP 127.0.0.1:1025 0.0.0.0:0 LISTENING 776
TCP 127.0.0.1:1049 0.0.0.0:0 LISTENING 2864
UDP 0.0.0.0:445 *:* 4
UDP 0.0.0.0:500 *:* 1040
UDP 0.0.0.0:4500 *:* 1040
UDP 80.2.188.189:137 *:* 4
UDP 80.2.188.189:138 *:* 4
UDP 127.0.0.1:1250 *:* 2380


according to NTL this is my problem. ive tried deleting the unneeded connections via task manager using pid numbers but 4 and 1040 cant be shut down, ones system etc. when i turn my laptop on there is alot more connections like msn messenger but ive shut all these off for the above netstat. what am i to do. ntl say they cant help me either. do i need to take my laptop somewhere to be fixed? its a 3.4 fujitsu 1024 . I also posted this query on another forum - this was one of the replys

Your netstat shows that you have precisely zero connections open. There are zero entries saying ESTABLISHED. An entry saying LISTENING is not an open connection. You should not try to delete any of the entries you show, as they are nearly all essential system components.

[Graham M]

Here is my Netstat -ano which is perfectly normal imo

C:\Documents and Settings\Graham>netstat -ano

Active Connections

Proto Local Address Foreign Address State PID
TCP 0.0.0.0:135 0.0.0.0:0 LISTENING 952
TCP 0.0.0.0:445 0.0.0.0:0 LISTENING 4
TCP 0.0.0.0:2869 0.0.0.0:0 LISTENING 1592
TCP 0.0.0.0:5101 0.0.0.0:0 LISTENING 2612
TCP 0.0.0.0:5800 0.0.0.0:0 LISTENING 1184
TCP 0.0.0.0:5900 0.0.0.0:0 LISTENING 1184
TCP 127.0.0.1:1027 0.0.0.0:0 LISTENING 448
TCP 127.0.0.1:1077 127.0.0.1:1078 ESTABLISHED 3560
TCP 127.0.0.1:1078 127.0.0.1:1077 ESTABLISHED 3560
TCP 127.0.0.1:10110 0.0.0.0:0 LISTENING 2480
TCP 192.168.2.4:139 0.0.0.0:0 LISTENING 4
TCP 192.168.2.4:1050 216.155.193.146:5050 ESTABLISHED 2612
TCP 192.168.2.4:1052 207.173.177.210:27039 CLOSE_WAIT 2592
TCP 192.168.2.4:1067 216.155.200.133:80 CLOSE_WAIT 2612
TCP 192.168.2.4:1068 216.155.200.133:80 CLOSE_WAIT 2612
TCP 192.168.2.4:1072 206.190.50.172:5061 ESTABLISHED 2612
TCP 192.168.2.4:1086 207.46.6.106:1863 ESTABLISHED 2564
TCP 192.168.211.1:139 0.0.0.0:0 LISTENING 4
TCP 192.168.227.1:139 0.0.0.0:0 LISTENING 4
UDP 0.0.0.0:445 *:* 4
UDP 0.0.0.0:500 *:* 692
UDP 0.0.0.0:1025 *:* 1492
UDP 0.0.0.0:1028 *:* 1348
UDP 0.0.0.0:1051 *:* 2592
UDP 0.0.0.0:1065 *:* 1492
UDP 0.0.0.0:1076 *:* 2592
UDP 0.0.0.0:1092 *:* 2564
UDP 0.0.0.0:1131 *:* 1492
UDP 0.0.0.0:4500 *:* 692
UDP 0.0.0.0:27007 *:* 2592
UDP 127.0.0.1:123 *:* 1292
UDP 127.0.0.1:1056 *:* 1348
UDP 127.0.0.1:1057 *:* 2564
UDP 127.0.0.1:1900 *:* 1592
UDP 192.168.2.4:9 *:* 2564
UDP 192.168.2.4:123 *:* 1292
UDP 192.168.2.4:137 *:* 4
UDP 192.168.2.4:138 *:* 4
UDP 192.168.2.4:1900 *:* 1592
UDP 192.168.2.4:58454 *:* 2564
UDP 192.168.211.1:123 *:* 1292
UDP 192.168.211.1:137 *:* 4
UDP 192.168.211.1:138 *:* 4
UDP 192.168.211.1:1900 *:* 1592
UDP 192.168.211.1:23551 *:* 2564
UDP 192.168.227.1:123 *:* 1292
UDP 192.168.227.1:137 *:* 4
UDP 192.168.227.1:138 *:* 4
UDP 192.168.227.1:1900 *:* 1592
UDP 192.168.227.1:50298 *:* 2564

[Paul K]

I take it you have run adaware, spybot s&d, microsoft anti-spyware and a good anti virus software? Make sure you have up to date definitions as well. Have you ever run a P2P tool at all in the past? Are you running a firewall?
Have you tried booting to safe mode to remove as many external programs which are starting a boot up or running msconfig to see what is actually starting when you first start windows?

[slimsavery]

Hi There


Thanks for your reply. i use ewido/adaware daily and have norton 2005 on my system. When on the phone to NTL i did a boot in safe mode and still got the same speed. So i confirm no spyware or virus. what can be slowing this connection down? personally i think its ntl`s end and im unwilling to reinstall windows as they have suggested!? NTL are convinced that my NETSTAT -ANO report with all these connetions are the problem.

Thanks
__________________

hi, forgot to add, i have confifured msconfig so that only a few programs start at the startup. ZEPH - your report is very reassuring as that looks very similar to my report before ive turned off msn messenger.( are ntl speaking rubbish to me?! ) i have no p2p software on my laptop

[Graham M]

Hi There


Thanks for your reply. i use ewido/adaware daily and have norton 2005 on my system. When on the phone to NTL i did a boot in safe mode and still got the same speed. So i confirm no spyware or virus. what can be slowing this connection down? personally i think its ntl`s end and im unwilling to reinstall windows as they have suggested!? NTL are convinced that my NETSTAT -ANO report with all these connetions are the problem.

Thanks
__________________

hi, forgot to add, i have confifured msconfig so that only a few programs start at the startup. ZEPH - your report is very reassuring as that looks very similar to my report before ive turned off msn messenger.( are ntl speaking rubbish to me?! ) i have no p2p software on my laptop

Thats probably what it is, i have MSN messenger and Yahoo running, check out this thread: http://www.cableforum.co.uk/board/showthread.php?t=35274

[Paul K]

They may not be the problem but it may well be that something on your install has gone wrong. It only takes one system file to corrupt or save the wrong setting and you can find all sorts of weird things happening. Personnally I would run a battery of Anti-spyware scans from different tools just to be safe and run a scan from a second AV software just in case something is being missed.
Have you tried a system restore back to a date prior to the sudden slow down?
Can you check the connection against another PC?
Edit: Just seen what you put into your post as I was typing, reset MSConfig as you may have stopped something which is now causing problems. Once everything is reset we'll have a clearer understanding of what is and should be running at start up.

[Paul]

Quite frankly whoever told you you have "too many open connections" should be taken to one side and sacked. That is the biggest load of bull**** I have heard in sometime.

First and most obvious question - have you tried re-booting the Cable Modem ?
__________________

Also, try this speedtest and post the result ;

http://homepage.ntlworld.com/robin.d.h.walker/speedtest.html

[slimsavery]

again - thanks for all your replies - what a fantastic forum!

im at work at the moment so Paul C i will try reseeting the msconfig as soon as im in ( around 7pm ). Paul - the guy who told me that from my netstat -ano i had too many connections was actually one of the managers!! i had a new box fitted on Friday ( i guess that would reset the modem? ) . if i get no joy later i was going to bring my laptop into work tommorow to see if one of the it guys could put the works internet connection through it to see what speeds im getting?

any other suggestions are greatly appreciated
__________________

hi - also i will post my speed tests once i am home too
__________________

Quite frankly whoever told you you have "too many open connections" should be taken to one side and sacked. That is the biggest load of bull**** I have heard in sometime.

First and most obvious question - have you tried re-booting the Cable Modem ?
__________________

Also, try this speedtest and post the result ;

http://homepage.ntlworld.com/robin.d.h.walker/speedtest.html

and to add to this - when he was getting me to shut down these connections the pc kept having to shut down as i was closing vital files! - crazy!

[Graham M]

Idiot. (The CS not you)

[slimsavery]

Hi There

I have tried your suggestions with some very intresting results.

This is my netstat -ano when the laptop has just turned on. the pid number 0 = systyem idle process on my task manager

C:\Documents and Settings\Owner>netstat -ano



Active Connections



Proto Local Address Foreign Address State PID

TCP 0.0.0.0:135 0.0.0.0:0 LISTENING 1252

TCP 0.0.0.0:445 0.0.0.0:0 LISTENING 4

TCP 80.2.188.209:139 0.0.0.0:0 LISTENING 4

TCP 80.2.188.209:1182 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1184 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1188 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1190 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1194 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1196 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1198 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1200 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1202 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1206 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1208 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1214 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1216 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1220 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1222 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1226 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1228 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1230 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1232 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1234 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1236 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1240 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1242 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1244 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1246 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1248 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1250 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1252 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1254 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1258 212.250.162.47:80 TIME_WAIT 0

TCP 80.2.188.209:1262 67.15.145.21:80 TIME_WAIT 0

TCP 80.2.188.209:1268 64.29.201.21:80 TIME_WAIT 0

TCP 80.2.188.209:1270 64.29.201.21:80 TIME_WAIT 0

TCP 80.2.188.209:1272 66.102.11.99:80 TIME_WAIT 0

TCP 80.2.188.209:1274 64.29.201.21:80 TIME_WAIT 0

TCP 80.2.188.209:1278 64.29.201.21:80 TIME_WAIT 0

TCP 80.2.188.209:1280 64.29.201.21:80 TIME_WAIT 0

TCP 80.2.188.209:1282 64.29.201.21:80 TIME_WAIT 0

TCP 80.2.188.209:1284 64.29.201.21:80 TIME_WAIT 0

TCP 80.2.188.209:1286 64.29.201.21:80 TIME_WAIT 0

TCP 80.2.188.209:1288 64.29.201.21:80 TIME_WAIT 0

TCP 80.2.188.209:1290 64.29.201.21:80 TIME_WAIT 0

TCP 127.0.0.1:1025 0.0.0.0:0 LISTENING 336

TCP 127.0.0.1:1028 0.0.0.0:0 LISTENING 2428

TCP 127.0.0.1:1045 0.0.0.0:0 LISTENING 3152

UDP 0.0.0.0:445 *:* 4

UDP 0.0.0.0:500 *:* 1040

UDP 0.0.0.0:1026 *:* 1680

UDP 0.0.0.0:4500 *:* 1040

UDP 80.2.188.209:123 *:* 1436

UDP 80.2.188.209:137 *:* 4

UDP 80.2.188.209:138 *:* 4

UDP 80.2.188.209:1900 *:* 1712

UDP 127.0.0.1:123 *:* 1436

UDP 127.0.0.1:1040 *:* 3388

UDP 127.0.0.1:1043 *:* 1436

UDP 127.0.0.1:1044 *:* 1436

UDP 127.0.0.1:1900 *:* 1712





When doing the test a few seconds later and from then on I get these results



:\Documents and Settings\Owner>netstat -ano



Active Connections



Proto Local Address Foreign Address State PID

TCP 0.0.0.0:135 0.0.0.0:0 LISTENING 1252

TCP 0.0.0.0:445 0.0.0.0:0 LISTENING 4

TCP 80.2.188.209:139 0.0.0.0:0 LISTENING 4

TCP 127.0.0.1:1025 0.0.0.0:0 LISTENING 336

TCP 127.0.0.1:1028 0.0.0.0:0 LISTENING 2428

TCP 127.0.0.1:1045 0.0.0.0:0 LISTENING 3152

UDP 0.0.0.0:445 *:* 4

UDP 0.0.0.0:500 *:* 1040

UDP 0.0.0.0:1026 *:* 1680

UDP 0.0.0.0:4500 *:* 1040

UDP 80.2.188.209:123 *:* 1436

UDP 80.2.188.209:137 *:* 4

UDP 80.2.188.209:138 *:* 4

UDP 80.2.188.209:1900 *:* 1712

UDP 127.0.0.1:123 *:* 1436

UDP 127.0.0.1:1040 *:* 3388

UDP 127.0.0.1:1043 *:* 1436

UDP 127.0.0.1:1044 *:* 1436

UDP 127.0.0.1:1900 *:* 1712



C:\Documents and Settings\Owner>

Both these netstat results were giving me roughly 1 meg broadband

I have tried resetting my msconfig and loading all possible startup programs. It makes no difference to my download speed. This is taken from pc pitsop

Download Bandwidth Test Results

Download speed: 1053 kilobits per second

Test details: 800 kilobytes downloaded in 6.078 seconds.
Receive buffer size: default size

I have also tried the suggestion of getting a test from this website:

http://homepage.ntlworld.com/robin.d.h.walker/speedtest.html

These are my results :

Sun, 2 Oct 2005 20:40:44 UTC
1st 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
2nd 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
3rd 128K took 532 ms = 246376 Bytes/sec = approx 2050 kbits/sec
4th 128K took 547 ms = 239620 Bytes/sec = approx 1994 kbits/sec


To repeat this test from the source server click here (http://homepage.ntlworld.com/robin.d.h.walker/speedtest.html?1128285647250).

To repeat this test from a web proxy cache (if present):

I find this a bit weird because by the looks of it that says im getting 2 meg broadband?. Im now going to post some other info that i think will help. I was repeating the test from the source server

ido security suite - Process report
---------------------------------------------------------
+ Created on: 21:44:38, 02/10/2005
+ Report-Checksum: 30EDE8D5
0: System Process
4: System Process
192: C:\WINDOWS\system32\spoolsv.exe
636: C:\WINDOWS\system32\drivers\dcfssvc.exe
668: C:\Program Files\ewido\security suite\ewidoctrl.exe
680: C:\Program Files\ewido\security suite\ewidoguard.exe
732: C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
736: C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
752: C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
768: C:\Program Files\Norton Internet Security\ISSVC.exe
816: C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
896: \SystemRoot\System32\smss.exe
948: \??\C:\WINDOWS\system32\csrss.exe
972: \??\C:\WINDOWS\system32\winlogon.exe
1028: C:\WINDOWS\system32\services.exe
1040: C:\WINDOWS\system32\lsass.exe
1196: C:\WINDOWS\system32\svchost.exe
1252: C:\WINDOWS\system32\svchost.exe
1388: C:\WINDOWS\Explorer.EXE
1416: C:\WINDOWS\System32\svchost.exe
1560: C:\WINDOWS\system32\svchost.exe
1572: C:\WINDOWS\system32\slserv.exe
1580: C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
1596: C:\WINDOWS\system32\svchost.exe
1660: C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
1724: C:\WINDOWS\system32\svchost.exe
1768: C:\Program Files\Fujitsu Siemens Computers\Odyssey Client for Fujitsu Siemens Computers\odClientService.exe
1988: C:\WINDOWS\system32\wdfmgr.exe
2020: C:\Program Files\Messenger\msmsgs.exe
2076: C:\Program Files\Microsoft Works\WkDStore.exe
2256: C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
2360: C:\Program Files\Internet Explorer\iexplore.exe
2408: C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
2512: C:\Program Files\ewido\security suite\SecuritySuite.exe
2528: C:\Program Files\Outlook Express\msimn.exe
2684: C:\WINDOWS\system32\keyhook.exe
2708: C:\Program Files\Common Files\Symantec Shared\ccApp.exe
2716: C:\WINDOWS\System32\alg.exe
2816: C:\WINDOWS\system32\ctfmon.exe
3328: C:\Program Files\MSN Messenger\msnmsgr.exe
3576: C:\WINDOWS\system32\NOTEPAD.EXE
3616: C:\WINDOWS\system32\sistray.exe

a further speed test summary

Description Your Results Bandwidth Down1103 Kbits/secBandwidth Up193 Kbits/secAverage Ping117 msPing Loss0%TCP Receive Window(default)External IP Addressxx.2.188.xxxInternal IP Addressxx2.188.xxxBrowserMSIE 6.0; SV1; .NET CLR 1.1.4322IE current cache28 MBIE max cache80 MB

Running Programs



Malicious or poorly written running programs are a common cause of poor performance and system instability. We strongly recommend that you use an antivirus program such as EZ Antivirus from Computer Associates (http://www.pcpitstop.com/offsite.asp?{ezantivirus|winspecs}) and a spyware scanner such as PestPatrol (http://www.pcpitstop.com/offsite.asp?{pestpatrol|winspecs}) on a regular basis. To get control over your running programs we suggest WinTasks 5 Pro (http://www.pcpitstop.com/offsite.asp?{wintaskpro|winspecs}). Click on a file name to see more information about it.

Legend: Virus Spyware/Adware Optional Required No data


File NameDescriptionC:\WINDOWS\system32\sistray.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=684352244)SiS Display Utility C:\Program Files\MSN Messenger\msnmsgr.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=685809477)MSN Messenger C:\Program Files\Messenger\msmsgs.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=684496023)MSN Messenger C:\Program Files\Outlook Express\msimn.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=686311076)Outlook Express C:\Program Files\ewido\security suite\ewidoctrl.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=685814944)Ewido Control C:\Program Files\ewido\security suite\ewidoguard.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=685814945)Ewido Guard C:\WINDOWS\system32\ctfmon.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=684352242)Office XP speech C:\WINDOWS\system32\drivers\dcfssvc.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=684352234)Kodak File System C:\Program Files\Fujitsu Siemens Computers\Od ... \odClientService.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=684352226)C:\WINDOWS\system32\k eyhook.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=684352240)C:\Program Files\Common Files\Symantec Shared\ccApp.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=684352241)Symantec products C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=684352232)Symantec products C:\Program Files\Norton Internet Security\Nor ... \navapsvc.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=684352237)Norton Antivirus C:\WINDOWS\system32\spoolsv.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=684352233)Print spooler C:\Program Files\Common Files\Symantec Shared ... \NSMdtr.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=684352247)Norton Internet Security C:\Program Files\Common Files\Symantec Shared ... \symlcsvc.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=684352239)Symantec Common C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=684352230)Norton Internet Security C:\Program Files\Common Files\Symantec Shared\ccProxy.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=684352227)Client and Host Security Platform C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=684352228)Client and Host Security Platform C:\Program Files\Norton Internet Security\ISSVC.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=684352229)Norton Internet Security C:\WINDOWS\system32\slserv.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=685763228)SmartLink modem driver C:\Program Files\Internet Explorer\iexplore.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=684352246)Internet Explorer C:\WINDOWS\Explorer.EXE (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=684352231)Windows Explorer C:\WINDOWS\system32\lsass.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=684352224)Local Security Authority C:\WINDOWS\system32\services.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=684352223)Service control process C:\WINDOWS\system32\svchost.exe (http://www.pcpitstop.com/pcpitstop/SWDetail2.asp?swid=684352225)Service host process
Performance-Related Windows Settings

The following settings may be helpful in diagnosing general system performance problems.

Setting nameValueVideo acceleration disabledNoPaging of kernel disabledNoScreen saver running during testsNoNOIDE key found in registryNoRunning 32-bit code on 64-bit WindowsNoSystem Restore disabledNoLarge System Cache enabledNoHas batteriesYesHibernate enabledNoHIBERFIL.SYS presentNoHibernate policy in useNoSleep/Resume policy in useYesRunning on battery powerNo


I hope this helps in some way!

Thanks
__________________

Forgot - ive done a boot in safe mode - still the same 1 meg speed

[slimsavery]

:) HI!


Major development. I was browsing through the internet and i found this:



In some situations, your connection issues can be resolved by temporarily configuring your web browser (e.g. Internet Explorer) to use a specific proxy server. See How do I specify a proxy server? (http://www.chetnet.co.uk/articles/index.php?page=index_v2&id=32&c=5)

Configuring Internet Explorer To Use A Specific Proxy Server

The following procedure works on all versions of Microsoft Windows running Internet Explorer 5.x/6.x. The procedure for Internet Explorer 4.x is very similar.

Chetnet also has an animated demo on how to configure a proxy server in Internet Explorer (http://www.chetnet.co.uk/demos/proxy.htm) available.

Open Internet Explorer and go to Tools > Internet Options...

In the new window that opens, select the Connections tab. Now click on LAN Settings....

In the new window that opens, ensure Automatically detect settings and Use automatic configuration script are both not ticked. Also ensure that Use a proxy server for your LAN is ticked. Now click Advanced...

In the new window that opens, enter the name of your chosen proxy server (see proxy server list (http://www.chetnet.co.uk/articles/index.php?page=index_v2&id=32&c=5#list) below) in the HTTP field. The port should be set to 8080. All other rows should be left blank. You should ensure that Use the same proxy server for all protocols is not ticked. Finally, in the box labelled Do not use a proxy server for addresses beginning with: type 192.168.*

Click OK to close the Proxy Settings window and again to close the Local Area Network (LAN) Settings window. Now click OK to apply the changes and close Internet Options.

The last few stages in ensure that the proxy server isn't used for Secure HTTP and FTP traffic. It also ensures that you retain access to any cable modem diagnostics pages and to any router setup pages, which typically use addresses in the 192.168.x.x range.

So Ive done this and applied one of the Bromley ( where i live ) address`s. Guess what? my broadband speed is up to this!

Download Bandwidth Test Results

Download speed: 1863 kilobits per second

Test details: 1204 kilobytes downloaded in 5.172 seconds.
Receive buffer size: default size


So i appear to have fixed my problem but dont know quite what it all means?? was i set on the wrong server? i am ok to keep it to this setting now? and were NTL talking ****e the whole time? i want to phone them to go over how ive fixed it but dont know really how to explain it!

Thanks for any advice:)

[Paul]

That is a speed test on the internal ntl network, which shows your connection is working at 2M

These are my results :

Sun, 2 Oct 2005 20:40:44 UTC
1st 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
2nd 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
3rd 128K took 532 ms = 246376 Bytes/sec = approx 2050 kbits/sec
4th 128K took 547 ms = 239620 Bytes/sec = approx 1994 kbits/sec

Speed tests external to ntl will not be so accurate as they are affected by external network bottlenecks and also the ntl proxy servers response. Changing proxy from the default can, as you see, improve the apparent result.

[slimsavery]

Hi Paul


Since changing to the proxy server everything is going so much quicker. Bizarly enough the ntl home page always takes longer to load when at 2meg then 1! thats how i initally knew it was working ok again. So changing the proxy server has improved my speed - dramatically. Do i need to phone ntl or anything or is it ok to keep it the way it is now?

[Paul]

No need to ring ntl. Stay as you are - and try changing back after a few days.

[slimsavery]

Thanks a lot ;) I can see what you are saying in my first post this evening that you quoted. i was connected to 2meg - just not recieving it. very very strange