daviopolo
07-09-2005, 20:39
Hi, my connection keeps dropping out and the only way of getting it back is to leave the PC for a while or turn the modem on and off. I have 2 pc's and a laptop all kitted out with good antivirus utilities and the 2 pc's with a choice of operating systems. No matter what pc I use the modem drops my connection, but generally works fine throuought the weekend !
You can guarantee that Monday evening it'll start dropping again.
I've contacted the call-centre which as we all know is a total joke as they are not capable of identifying me and whilst they do take down my details manually I've had one message left by an engineer saying he doesn't know where I live.
Since this is intermittent and I always have the usual fast efficient connection on the weekend without any resetting required I am convinced NTL are dropping my connection their end as opposed to there being a problem with my modem. The modem is capable of providing my broadband constantly for days on end without any problem and especially on the weekend and even on the recent bank holiday monday.
The light on the modem are as they should be and like I said I have a choice of PC's to use on the net, whether it be my Dell laptop with Panda security, or the other PC's that have McAfee or Nortons all updated.
Anyone have any suggestions or experienced similar ?
You can guarantee that Monday evening it'll start dropping again.
I've contacted the call-centre which as we all know is a total joke as they are not capable of identifying me and whilst they do take down my details manually I've had one message left by an engineer saying he doesn't know where I live.
Since this is intermittent and I always have the usual fast efficient connection on the weekend without any resetting required I am convinced NTL are dropping my connection their end as opposed to there being a problem with my modem. The modem is capable of providing my broadband constantly for days on end without any problem and especially on the weekend and even on the recent bank holiday monday.
The light on the modem are as they should be and like I said I have a choice of PC's to use on the net, whether it be my Dell laptop with Panda security, or the other PC's that have McAfee or Nortons all updated.
Anyone have any suggestions or experienced similar ?