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jonbr
06-09-2005, 08:17
Can some one tell me what the story is about NTL having sent a software update to cable modems which caused many of them to fail?

My connection died the same day (but not a modem fault as my analog TV connection also died) and I am having to wait 6 days for an engineer as they are all busy fixing the broken modems!
Bill C
06-09-2005, 08:24
Can some one tell me what the story is about NTL having sent a software update to cable modems which caused many of them to fail?

My connection died the same day (but not a modem fault as my analog TV connection also died) and I am having to wait 6 days for an engineer as they are all busy fixing the broken modems!
HERE (http://www.cableforum.co.uk/board/showpost.php?p=561023&postcount=11) and HERE (http://www.cableforum.co.uk/board/showthread.php?t=34088&highlight=modem+update) and finally HERE (http://www.cableforum.co.uk/board/showpost.php?p=564161&postcount=25)