Still Not On :( [Archive]

JamieBecks23

22-08-2005, 22:15

i upgraded to 2mb last week and the guy on the phone said there was an error and it would be updated by monday..............it hasnt :(

what should i do? ring em back tmoz?

Paul K

22-08-2005, 22:24

Have you rebooted your SACM/ STB lately? If yes then ring them in the morning and ask them nicely to do it.

JamieBecks23

22-08-2005, 22:39

how do i reboot it

Stuart

22-08-2005, 22:46

Unplug the box from the mains, leave it for about 30 seconds, then plug the box back in.

JamieBecks23

23-08-2005, 02:09

dint work

Nidge

23-08-2005, 03:16

dint work

Did you turn your machine off while you rebooted the modem?

JamieBecks23

23-08-2005, 03:38

shut down pc, and unplugged the modem while i made a drink (5 mins of so)