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Wicked_and_Crazy
15-10-2012, 22:45
VM eng came to install TiVo and swap modem for super hub to increase speed from 20M to 60M. Eng left the old linksys router in place so Internet went into the super hub then into the linksys router and wired to a pc. He tested the speed and got 20mb download and 3mb upload. Then proceeded to tell me it was working ok as the upload was correct and the download would take time to "settle". If the idiot had removed the linksys router he would have seen 60mb download.

Why do virgin engineers have to ******** rather than do the job right. After all, he was bragging that he only had 4 calls all day, mind you when he phoned back to base he did clam to be stressed!!!

thenry
16-10-2012, 00:00
what Linksys router have you got and did he put the SH into modem mode before linking the Linksys ?

Wicked_and_Crazy
16-10-2012, 00:04
Wrt54gs I think. SH wasn't in modem mode. The linksys is now disconnected as not required and solved the problem

judgey
17-10-2012, 16:31
Wrt54gs I think. SH wasn't in modem mode. The linksys is now disconnected as not required and solved the problem


LOL is he new