Loss of Caller ID

[philwhite100]

We had a power cut about a week ago and ever since then our caller ID is no longer working, also the phones ringtone has gone haywire.

Could the phone have been damaged in some way as a result of the power cut or is it worth a call to customer services.

Thanks.

[carlwaring]

I think it is more likely that the phone has been damaged. But you could always call anyway and just check :)

[progers]

Could you borrow a caller ID phone from a neighbour to try?

[Peter_]

The first thing they will ask is to test it using another phone that you know works as it is likely the power cut killed the phone.

[philwhite100]

I was going to try another phone as i suspected VM would tell me to try that but never got round to it and a few days later the Caller ID started to work again.