Temeraire
30-07-2012, 19:41
I made the mistake of switching to Sky last year and I want to come back to Virgin. Have been online to have a look at what I want but it when it goes through to the finer details it says 'this household already has virgin services' - I don't!!!
I have a long term illness which affects my concentration and I find it really difficult to take in and also get my point across via phone so I was really wanting to sort it all out over the internet, if possible.
Any one know why they still have me down as receiving services from them? It was my belief that after 3 months you were classed as a new customer again and able to take advantage of the new customer offers so if I can, I certainly want to!
Any advice?
I have a long term illness which affects my concentration and I find it really difficult to take in and also get my point across via phone so I was really wanting to sort it all out over the internet, if possible.
Any one know why they still have me down as receiving services from them? It was my belief that after 3 months you were classed as a new customer again and able to take advantage of the new customer offers so if I can, I certainly want to!
Any advice?