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View Full Version : Hopefully easy question....


keithscott2001
03-05-2012, 17:10
Currently have 10mb broadband, tv and home phone from Virgin

I am getting an upgrade to 30mb shortly so will need a Superhub.

The modem is currently in an upstairs bedroom. When the engineer comes to install the superhub would it be possible to install this downstairs where the set top box is rather than upstairs in the bedroom?

Thanks!

thenry
03-05-2012, 17:20
yes. is there a white box where the VM cable into the property in the same room as your set top box ?

keithscott2001
03-05-2012, 17:32
yes. is there a white box where the VM cable into the property in the same room as your set top box ?

Yeah there is definitely one there

thenry
03-05-2012, 17:34
thats easy then, he'll fit a splitter if you haven't got one and prepare a new cable for your SH

keithscott2001
03-05-2012, 17:37
thats easy then, he'll fit a splitter if you haven't got one and prepare a new cable for your SH

Cool. Thanks for your help!

thenry
03-05-2012, 17:37
your welcome

nodrogd
03-05-2012, 18:34
Currently have 10mb broadband, tv and home phone from Virgin

I am getting an upgrade to 30mb shortly so will need a Superhub.

The modem is currently in an upstairs bedroom. When the engineer comes to install the superhub would it be possible to install this downstairs where the set top box is rather than upstairs in the bedroom?

Thanks!

Just one small point. The Superhub upgrade is a free self-install. If you ask for a manned install (and you would have to) it would be chargeable.