Changing power levels

[borrissey]

My power levels seem to be changing a lot. would this cause the break up on HD TV channels and the odd disconnect I've been expriencing?

I'll post my changing power levels in here:

18.15

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 77 55616000 Kbits/sec 299000000 Hz -4.1 dBmV 34.3 dB Hybrid
Locked QAM256 78 55616000 Kbits/sec 307000000 Hz -4.3 dBmV 34.5 dB Hybrid
Locked QAM256 79 55616000 Kbits/sec 315000000 Hz -4.3 dBmV 34.8 dB Hybrid
Locked QAM256 80 55616000 Kbits/sec 323000000 Hz -4.7 dBmV 35.0 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 5 20480 Kbits/sec 45800000 Hz 52.5 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

18.35

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 77 55616000 Kbits/sec 299000000 Hz -3.1 dBmV 37.9 dB Hybrid
Locked QAM256 78 55616000 Kbits/sec 307000000 Hz -3.4 dBmV 38.0 dB Hybrid
Locked QAM256 79 55616000 Kbits/sec 315000000 Hz -3.5 dBmV 37.9 dB Hybrid
Locked QAM256 80 55616000 Kbits/sec 323000000 Hz -3.8 dBmV 38.0 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 5 20480 Kbits/sec 45800000 Hz 50.8 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

18.40

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 77 55616000 Kbits/sec 299000000 Hz -4.1 dBmV 35.9 dB Hybrid
Locked QAM256 78 55616000 Kbits/sec 307000000 Hz -4.4 dBmV 36.1 dB Hybrid
Locked QAM256 79 55616000 Kbits/sec 315000000 Hz -4.3 dBmV 36.3 dB Hybrid
Locked QAM256 80 55616000 Kbits/sec 323000000 Hz -4.7 dBmV 36.2 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 5 20480 Kbits/sec 45800000 Hz 51.5 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

[craigj2k12]

your SNR is getting quite low, so there could be noise coming from somewhere

[Sephiroth]

This is likely to be a dodgy street box amplifier (evidenced by the varyying power levels).

There could, of course, be a poor connection somewhere that is just about making. So make sure your coax cables are tight at each end. It could also be a dying SH but this is unlikely. It's the first thing a field engineer will change, usually.

Otherwise it's a network team job (not an ordinary field engineer)

[borrissey]

So far I've had 4 techs here to sort the problem. 2 ordinary techs, a senior tech, then my head of area tech. but it's still happening. They've changed taps at the cab, checked levels etc.

Last visit was from my head area tech geezer in his 60's. In the box outside on my wall he changed the active splitter and all the connections on the wires. But the same thing is still happening, break up on the HD channels and the odd disconnection with wired and wireless internet connections.

[Sephiroth]

When everything else is OK, and especially when levels are changing, it leads back to the street cabinet amplifier. IMO.

[borrissey]

Yeah I guess they try the cheaper options first to see if that sorts it...

https://www.cableforum.co.uk/images/local/2012/04/39.png (http://www.thinkbroadband.com/ping/share/5e130d8c3b0974b567bbec013ca97d53.html)

[philipp]

Has your neighbours mention anything? Are there have the same problem? Mention "CARDY" to the local techs. Its a tool where they can look at surrounding equipment after that identified the cab you are on assuming all areas have the same software. They can distinguish what is causing the problem e.g. the amp or if its your drop cable , etc.

[borrissey]

Guy next door said he's had some break up on the HD channels when I spoke to him the other day, he hadn't reported it.

TiVo box upstairs up from 48.

Mod:Picture removed due to showing MAC/SERIAL/CN

TiVO box downstairs up from 44.

Mod:Picture removed due to showing MAC/SERIAL/CN

[babis3g]

how are the power levels in the morning???are more stable??

if they change in the morning it could be from the cabinet or if they steady other off peak times it could be due to traffic which cost more noise ratio

[craigj2k12]

dont let thenry see those mac addresses :P

[Sephiroth]

If this is a block of flats, try to find the incoming splitter and see what you can see. Are you a long way from the street cabinet?

[Dash: CF noob]

Different QAMs is that normal?

[General Maximus]

Different QAMs is that normal?

good point dude, I didnt notice that. I dont think it would make that much difference. You would see a difference in speed but I dont know what sort of throughput tv needs. I suppose if it works, then it works. You cant watch tv any faster than real time :)

[Sephiroth]

My Tivo has different QAMs; I think the video is 64QAM and the Broadband 256QAM.

But the Tivo Return Power at 58 dBmv confirms what the modem stats are showing; there is attenuation on the line. This could be due to the street cabinet as I indicated earlier or if this is a block of flats, poor distribution (splitting).

[borrissey]

I live in a house have two phone lines, 2 TiVos, V HD and SuperHub. I'm about 400 metres from my cabinet.

TiVo Upstairs photo taken an hour ago.

http://img801.imageshack.us/img801/7396/tivoupstairs3.jpg (http://imageshack.us/photo/my-images/801/tivoupstairs3.jpg/)

TiVo Downstairs taken an hour ago.

http://img839.imageshack.us/img839/5453/tivodownstairs2.jpg (http://imageshack.us/photo/my-images/839/tivodownstairs2.jpg/)


Active Splitter they fitted a few months ago.

http://img853.imageshack.us/img853/9481/vmactivesplitter.jpg (http://imageshack.us/photo/my-images/853/vmactivesplitter.jpg/)

My VM Cab.

http://img17.imageshack.us/img17/3057/img0651my.jpg (http://imageshack.us/photo/my-images/17/img0651my.jpg/)

11.25

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 77 55616000 Kbits/sec 299000000 Hz -1.1 dBmV 39.1 dB Hybrid
Locked QAM256 78 55616000 Kbits/sec 307000000 Hz -1.5 dBmV 39.0 dB Hybrid
Locked QAM256 79 55616000 Kbits/sec 315000000 Hz -1.7 dBmV 38.8 dB Hybrid
Locked QAM256 80 55616000 Kbits/sec 323000000 Hz -1.9 dBmV 38.6 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 5 20480 Kbits/sec 45800000 Hz 49.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

11.30

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 77 55616000 Kbits/sec 299000000 Hz -1.3 dBmV 39.0 dB Hybrid
Locked QAM256 78 55616000 Kbits/sec 307000000 Hz -1.5 dBmV 39.1 dB Hybrid
Locked QAM256 79 55616000 Kbits/sec 315000000 Hz -1.8 dBmV 38.9 dB Hybrid
Locked QAM256 80 55616000 Kbits/sec 323000000 Hz -2.0 dBmV 38.7 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 5 20480 Kbits/sec 45800000 Hz 49.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

[Sephiroth]

That data is very good for 400m from the street cabinet. The downstream SNR is excellent (and that really matters). The upstream power (if stable) is consistent with the distance from cabinet.

The small variances are likely to be temperature related.

Is performance OK?

Is the Tivo return power now similar to the modem?

[borrissey]

Guy next door said he's had some break up on the HD channels when I spoke to him the other day, he hadn't reported it.

TiVo box upstairs up from 48.

http://img3.imageshack.us/img3/8979/tivoupstairs1.jpg (http://imageshack.us/photo/my-images/3/tivoupstairs1.jpg/)

TiVO box downstairs up from 44.

http://img190.imageshack.us/img190/9739/tivodownstairs1.jpg (http://imageshack.us/photo/my-images/190/tivodownstairs1.jpg/)

Sorry these are the pics I posted from last night, with the Mac etc taken out.



---------- Post added at 12:18 ---------- Previous post was at 12:08 ----------

[QUOTE=Sephiroth;35414921]That data is very good for 400m from the street cabinet. The downstream SNR is excellent (and that really matters). The upstream power (if stable) is consistent with the distance from cabinet.

The small variances are likely to be temperature related.

Is performance OK?

Is the Tivo return power now similar to the modem?

The TiVo box upstairs is the same as the SuperHub 49. They are both upstairs and run of the same splitter in the attic. I've got TiVo downstairs and V HD box. Then upstairs I've got TiVo and SuperHub.

TiVo downstairs is currently 44 and V HD box is 41.

Yeah they would be good levels if they stayed the same, stable.

Nope getting break up on HD channels and the odd disconnect of internet with wired and wireless connections.

---------- Post added at 12:26 ---------- Previous post was at 12:18 ----------

12.25

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 77 55616000 Kbits/sec 299000000 Hz -3.1 dBmV 37.9 dB Hybrid
Locked QAM256 78 55616000 Kbits/sec 307000000 Hz -3.1 dBmV 38.0 dB Hybrid
Locked QAM256 79 55616000 Kbits/sec 315000000 Hz -3.6 dBmV 37.8 dB Hybrid
Locked QAM256 80 55616000 Kbits/sec 323000000 Hz -3.9 dBmV 38.2 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 5 20480 Kbits/sec 45800000 Hz 51.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

13.25

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 77 55616000 Kbits/sec 299000000 Hz -2.9 dBmV 38.3 dB Hybrid
Locked QAM256 78 55616000 Kbits/sec 307000000 Hz -3.3 dBmV 38.3 dB Hybrid
Locked QAM256 79 55616000 Kbits/sec 315000000 Hz -3.2 dBmV 38.3 dB Hybrid
Locked QAM256 80 55616000 Kbits/sec 323000000 Hz -3.4 dBmV 38.3 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 5 20480 Kbits/sec 45800000 Hz 50.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

[Sephiroth]

So that's got to be electrical misbehaviour at the street cabinet amplifier if it's affaceting your neighbour too.

That should be routine for VM to sort out. LOL.

[borrissey]

17.40

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 77 55616000 Kbits/sec 299000000 Hz -4.3 dBmV 36.6 dB Hybrid
Locked QAM256 78 55616000 Kbits/sec 307000000 Hz -4.2 dBmV 36.7 dB Hybrid
Locked QAM256 79 55616000 Kbits/sec 315000000 Hz -4.3 dBmV 36.9 dB Hybrid
Locked QAM256 80 55616000 Kbits/sec 323000000 Hz -4.6 dBmV 37.1 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 5 20480 Kbits/sec 45800000 Hz 54.5 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

[borrissey]

Had this email today:

Hi Neil

I'm sorry for the late reply, I was waiting for the Area Field Manager to get back to me. He has now confirmed that a repull of the cable is taking place today and then his Senior Technician will be in touch to resolve any outstanding issues.

Regards Jan.

What's that all about then?

[SnoopZ]

Had this email today:

Hi Neil

I'm sorry for the late reply, I was waiting for the Area Field Manager to get back to me. He has now confirmed that a repull of the cable is taking place today and then his Senior Technician will be in touch to resolve any outstanding issues.

Regards Jan.

What's that all about then?

They are replacing the cable from the cabinet to your house, to see if that fixes your problem.

[borrissey]

They are replacing the cable from the cabinet to your house, to see if that fixes your problem.

Ah ok thanks, fingers crossed then.

I will lose services during ths process.. correct?

[craigj2k12]

Ah ok thanks, fingers crossed then.

I will lose services during ths process.. correct?

seeing as you wont be connected.... yes :D :D :D

[borrissey]

seeing as you wont be connected.... yes :D :D :D

I bet they won't give me a heads up it will just go off. We'll see...

---------- Post added at 03:25 PM ---------- Previous post was at 02:03 PM ----------

Just walked past the guy doing the re pull on my way to town. He said he's putting in thicker cable than old one. Was putting the wire in a hole in the ground in my avenue, just up from my cab. I didn't get disconnected Craig :)

[craigj2k12]

How can you not get disconnected, he is replacing the cable :D (i.e. unplugging the old one and connecting you to the new one) there has to be a disconnect at some point!

[borrissey]

Nice one Virgin not phoning ahead when you connected up my house with new cable like they said they would. So they could check my power levels etc.

I was out when they came.

TiVo box downstairs is 52 and TiVo upstairs is 56.

19.40

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 77 55616000 Kbits/sec 299000000 Hz -1.1 dBmV 37.5 dB Hybrid
Locked QAM256 78 55616000 Kbits/sec 307000000 Hz -1.3 dBmV 37.7 dB Hybrid
Locked QAM256 79 55616000 Kbits/sec 315000000 Hz -1.1 dBmV 37.8 dB Hybrid
Locked QAM256 80 55616000 Kbits/sec 323000000 Hz -1.4 dBmV 37.9 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 5 20480 Kbits/sec 45800000 Hz 56.3 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

[Sephiroth]

Could you post the broadband stats in full please?

[borrissey]

Took ages to get onto superHub was really slow, had to try a few times.

I'll post them in an hours time also.

I'm not a big fan of the re pull to my house though, they've left old wire there and just attached new one with cable ties to trunking, i'ts out in the open not behind the trunking. Then on my outside wall they've just put the new trunking next to old trunking and left old there.

[Sephiroth]

Hope you don't mind - it would be a good idea to post them now if you can; then again later.

[borrissey]

There posted in my previous post from SuperHub.

[Sephiroth]

Not when I posted my request, LOL.

Anyway, ahead of your next levels post: If the DS levels remain steady then the problem lies in the upstream. Are there T3 events in the event log?

If they've removed common cause attenuation (i.e. in both directions through the re-pull) then there could be an imparment in the SH (unlikely); an impairment at the street cabinet or further up the network. Remember that the power level is demanded by the CMTS if it can't properly read the upstream data sent from your end.

[borrissey]

Gutting!!!! I can't even watch the Man United v Everton game cause the picture is breaking so much. :( :(

[babis3g]

Gutting!!!! I can't even watch the Man United v Everton game cause the picture is breaking so much. :( :(

i have almost same situation
levels from time to time goes -3 +3 up or down but for now pic & internet is ok (well at the moment)

did they repulled cable for you?
ask them if they can move your connection cable to upper slot in the cabinet
to me this small cabinet from the pic you have provided does not look powerfull

had my power levels +12 and the engineer when came he just moved more down my cable connection in the cabinet so now power level is lower and normal 0 to +2,5

[borrissey]

The head tech for my area is coming tomorrow so I'll ask him all about it then. He said he'll call around tomorrow he'll be in the area working on the network.

[borrissey]

I think they've actually fixed the problem now, they said they were working on the network today.

Been checking TiVo signals all day TiVo downstairs is 40 and TiVo upstairs is 44. Been the same level all day :)

23.40

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 80 55616000 Kbits/sec 323000000 Hz -2.6 dBmV 38.5 dB Hybrid
Locked QAM256 77 55616000 Kbits/sec 299000000 Hz -1.9 dBmV 38.6 dB Hybrid
Locked QAM256 78 55616000 Kbits/sec 307000000 Hz -2.1 dBmV 38.8 dB Hybrid
Locked QAM256 79 55616000 Kbits/sec 315000000 Hz -2.5 dBmV 38.6 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 5 20480 Kbits/sec 45800000 Hz 44.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

One same problem though Phone line is dead no tone.

[borrissey]

All sorted now fingers crossed, VM area Head tech came today took out old cable put new cable into the trunking old cable was in all nice and tidy now.

Levels on TiVo downstairs and upstairs are staying stable now at 40 and 44.

They worked on the node yesterday cleaned up the fibres and a few other things he said.

So hopefully it's all good now. Will see other the next couple of days.

Not bad got a re pull (nice new cable) to house, new connections on the ends of cables outside, a free V HD box. Well done VM.

18.10

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 80 55616000 Kbits/sec 323000000 Hz -2.7 dBmV 38.5 dB Hybrid
Locked QAM256 77 55616000 Kbits/sec 299000000 Hz -2.1 dBmV 38.6 dB Hybrid
Locked QAM256 78 55616000 Kbits/sec 307000000 Hz -2.4 dBmV 38.6 dB Hybrid
Locked QAM256 79 55616000 Kbits/sec 315000000 Hz -2.6 dBmV 38.4 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 5 20480 Kbits/sec 45800000 Hz 44.8 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

[borrissey]

All working good now finger crossed thats it sorted now. :) :)

18.25

Connection
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 323000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 80 55616000 Kbits/sec 323000000 Hz -2.8 dBmV 38.6 dB Hybrid
Locked QAM256 77 55616000 Kbits/sec 299000000 Hz -1.9 dBmV 38.6 dB Hybrid
Locked QAM256 78 55616000 Kbits/sec 307000000 Hz -2.2 dBmV 38.7 dB Hybrid
Locked QAM256 79 55616000 Kbits/sec 315000000 Hz -2.5 dBmV 38.5 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 5 20480 Kbits/sec 45800000 Hz 44.3 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

[borrissey]

Thumbs up its all working well now...