Miserably slow speed at evening times

[jamy]

Hello,

I am 30MB user with "Not So Super Hub".

I have recently had an engineer visit due to very bad connection and constant drops. I had very low downstreem power levels, engineer fixed it.

But I am still having problems at evening times (And sometimes in the morning & afternoons aswell).
Internet get miserably slow, opening pages takes ages. Speedtest shows 0.2-1 mbps. ping 100ms-800ms

pinging google or bbc gives results in the range of 400ms to 1500ms.
tracert shows that most of the happen within virgin network.

Attaching power levels:
23340

Thank you very much for your help.

[craigj2k12]

can you post the tracrt?

sounds like massive congestion

[Zee]

going by craig's advice also which area are you in?

[General Maximus]

those power levels are perfecto