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Kymmy
08-03-2012, 16:27
As the search will bring up 1000's of threads can anyone give me a quick tolerance range for up/down power levels and also SNR ranges for the superhub as I'm getting 50Mb installed tomorrow. Just want to be able to check the levels before the engineer leaves

Thanks in advance

qasdfdsaq
08-03-2012, 16:49
It's the engineer's job to check the levels, but for reference the recommended range is:

-7 to +7dB downstream and the closer to zero the better
At least 35dB SNR
35-55dB upstream.

Kymmy
08-03-2012, 17:01
Thank you Qasi :kiss:

Currently on my old 2050 modem I get

Upstream 38.0 dBmV
Downstream 5.8 dBmV
SNR 41.0 dB

judgey
08-03-2012, 18:03
ive been told

-5 to +5
and 40-50 Upstream

jb66
08-03-2012, 18:18
Optimum is -3 to +7

Upstream 35 to 55

Your signals are perfect, I wouldn't waste an attenuator on that

qasdfdsaq
08-03-2012, 18:36
Pah they did some stuff in Edinburgh that dropped my downstream levels from -3 to -8. Had a 15dB FPA on and can't find my 10, so my choices now are -8 with the attenuator or +12 without it. Urgh.

thenry
08-03-2012, 18:41
so unfair I missed this thread..

Thank you Qasi :kiss:

yeah thanks Qasi :fit:

Kymmy
08-03-2012, 18:52
My only worry is that I want the 2050 leaving on as well for the next 45 days, will this effect the signal much having two on the same cable? For reference it'll be the only two devices as I don't bother with TV

thenry
08-03-2012, 18:56
whats a 2050

Kymmy
08-03-2012, 18:58
Modem, a bit like a 250 but with more memory and NAT capability

jb66
08-03-2012, 19:29
Pah they did some stuff in Edinburgh that dropped my downstream levels from -3 to -8. Had a 15dB FPA on and can't find my 10, so my choices now are -8 with the attenuator or +12 without it. Urgh.

LOL, -8 + 15 = 7 Take it off


Edinburgh is split with many types of architecture, has your upstream changed

qasdfdsaq
08-03-2012, 21:48
LOL, -8 + 15 = 7 Take it off


Edinburgh is split with many types of architecture, has your upstream changed
Yeah but the FPA is weird - I took it off and it went to +12.

Yeah, my upstream changed, but not until a few weeks after my downstream did.

Kymmy
09-03-2012, 08:44
Engineers been, levels are (with 8 downstream channels running)
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 32 55616000 Kbits/sec 323000000 Hz 6.7 dBmV 42.4 dB Hybrid
Locked QAM256 25 55616000 Kbits/sec 267000000 Hz 7.7 dBmV 43.2 dB Hybrid
Locked QAM256 26 55616000 Kbits/sec 275000000 Hz 7.7 dBmV 43.6 dB Hybrid
Locked QAM256 27 55616000 Kbits/sec 283000000 Hz 7.3 dBmV 43.2 dB Hybrid
Locked QAM256 28 55616000 Kbits/sec 291000000 Hz 6.9 dBmV 42.9 dB Hybrid
Locked QAM256 29 55616000 Kbits/sec 299000000 Hz 8.3 dBmV 43.1 dB Hybrid
Locked QAM256 30 55616000 Kbits/sec 307000000 Hz 7.7 dBmV 43.2 dB Hybrid
Locked QAM256 31 55616000 Kbits/sec 315000000 Hz 7.4 dBmV 42.3 dB Hybrid
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 2 20480 Kbits/sec 35800000 Hz 38.3 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

https://www.cableforum.co.uk/images/local/2012/03/49.png (http://www.speedtest.net)

thenry
09-03-2012, 09:32
Those down power levels could be a little lower.

8 down channels.. very nice. would you be willing to set up a ping monitor :D

Kymmy
09-03-2012, 10:13
Already set one up, also the 10Mb virgin Media business modem's still attached so I can compare the two graphs

---------- Post added at 10:13 ---------- Previous post was at 09:40 ----------

Naughty engineer never left me a "Wireless N adaptor" Have used the "contact us" pages to see if I can get one

thenry
09-03-2012, 10:49
whats your ping monitor like on 8 down channels? yup you should have got a free one. call 150/151.

Kymmy
09-03-2012, 10:50
Will post the ping monitor later once I've had a good 8 hours on it.

qasdfdsaq
09-03-2012, 11:04
Naughty engineer never left me a "Wireless N adaptor" Have used the "contact us" pages to see if I can get one
Naughty engineer didn't bother fixing the power levels either. :rolleyes:

8 downstreams and 1 upstream. Yikes.

Kymmy
09-03-2012, 16:15
They've dropped slightly now

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 32 55616000 Kbits/sec 323000000 Hz 6.3 dBmV 42.6 dB Hybrid
Locked QAM256 25 55616000 Kbits/sec 267000000 Hz 7.3 dBmV 43.2 dB Hybrid
Locked QAM256 26 55616000 Kbits/sec 275000000 Hz 7.2 dBmV 43.5 dB Hybrid
Locked QAM256 27 55616000 Kbits/sec 283000000 Hz 6.9 dBmV 43.0 dB Hybrid
Locked QAM256 28 55616000 Kbits/sec 291000000 Hz 6.0 dBmV 42.8 dB Hybrid
Locked QAM256 29 55616000 Kbits/sec 299000000 Hz 7.5 dBmV 43.1 dB Hybrid
Locked QAM256 30 55616000 Kbits/sec 307000000 Hz 7.1 dBmV 43.3 dB Hybrid
Locked QAM256 31 55616000 Kbits/sec 315000000 Hz 6.8 dBmV 42.7 dB Hybrid
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 1 20480 Kbits/sec 45800000 Hz 40.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 43986
Max Traffic Rate 53000000 bps
Max Traffic Burst 10000 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 52297
Max Traffic Rate 5140000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort

Kymmy
15-03-2012, 14:43
Dropped even more now
Connection
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 323000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 32 55616000 Kbits/sec 323000000 Hz 4.3 dBmV 42.5 dB Hybrid
Locked QAM256 25 55616000 Kbits/sec 267000000 Hz 5.1 dBmV 42.5 dB Hybrid
Locked QAM256 26 55616000 Kbits/sec 275000000 Hz 5.0 dBmV 43.4 dB Hybrid
Locked QAM256 27 55616000 Kbits/sec 283000000 Hz 4.5 dBmV 43.1 dB Hybrid
Locked QAM256 28 55616000 Kbits/sec 291000000 Hz 4.1 dBmV 43.0 dB Hybrid
Locked QAM256 29 55616000 Kbits/sec 299000000 Hz 5.5 dBmV 42.9 dB Hybrid
Locked QAM256 30 55616000 Kbits/sec 307000000 Hz 5.1 dBmV 42.5 dB Hybrid
Locked QAM256 31 55616000 Kbits/sec 315000000 Hz 5.0 dBmV 42.1 dB Hybrid
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 1 20480 Kbits/sec 45800000 Hz 41.8 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 43986
Max Traffic Rate 53000000 bps
Max Traffic Burst 10000 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 52297
Max Traffic Rate 5140000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort
Current System Time:Thu Mar 15 14:42:29 2012

jb66
15-03-2012, 15:38
Better too high than too low, they'll dip with the warmer weather, I'd stick with those

qasdfdsaq
15-03-2012, 17:19
You know what else dips with the warmer weather?

jb66
15-03-2012, 17:37
You know what else dips with the warmer weather?

The overall sales of wooly hats?

ccarmock
16-03-2012, 22:16
might be worth putting one of these on:-

http://www.ebay.co.uk/itm/FORWARD-PATH-ATTENUATOR-3DB-FLD5W-65-860-FPA-3-UK-SELLER-QUICK-DISPATCH-/180836546539?pt=UK_Home_Garden_CD_DVDStorage_SM&hash=item2a1ab2b7eb

craigj2k12
17-03-2012, 01:28
for £6.25 id say buggeroff - paid £1.99 for my FPA's off ebay

qasdfdsaq
17-03-2012, 01:42
Or VM supply them free, if they're needed.

jb66
17-03-2012, 07:43
might be worth putting one of these on:-

http://www.ebay.co.uk/itm/FORWARD-PATH-ATTENUATOR-3DB-FLD5W-65-860-FPA-3-UK-SELLER-QUICK-DISPATCH-/180836546539?pt=UK_Home_Garden_CD_DVDStorage_SM&hash=item2a1ab2b7eb

3dbs are pointless

KDBCOM
17-03-2012, 08:59
I only have 4 downstream channels is that right ??? or is there a problem, have had major issues lately with broadband. They replaced the old cable modem with the super hub, this still caused problems as I had to wait 4hours + to get the steady blue light & service & every time I turned hub off it took this time to come on.
Not sure if fault is cleared now but powered down 3 times last night & hub booted up ok but have not risked turning hub off now in case the problem recurs.

Does the Super Hub have a built in Firewall ???

Mick Fisher
17-03-2012, 15:58
I only have 4 downstream channels is that right ??? or is there a problem, have had major issues lately with broadband. They replaced the old cable modem with the super hub, this still caused problems as I had to wait 4hours + to get the steady blue light & service & every time I turned hub off it took this time to come on.
Not sure if fault is cleared now but powered down 3 times last night & hub booted up ok but have not risked turning hub off now in case the problem recurs.

Does the Super Hub have a built in Firewall ???
Yep, but like a lot of features on this device, it doesn't seem to work properly.

I believe the popular consensus is to turn it off. :dozey: :rolleyes:

KDBCOM
17-03-2012, 16:54
Thanks Mick, does anyone know where & how to turn it on/ off

Kymmy
17-03-2012, 17:17
Advanced menu >> Content Filtering >> Services to change the firewall settings

KDBCOM
17-03-2012, 19:34
Thanks Kymmy

Is a downloadable manual available for the Superhub

Kymmy
17-03-2012, 19:41
http://www.virginmedia.com/superhub

Not exactly a manual but has an online userguide..

There's also this guide

http://www.virginmedia.com/myvirginmedia/superhub-guide.pdf

KDBCOM
18-03-2012, 08:51
Thanks will copy that pdf over

Kymmy
26-03-2012, 19:03
Naughty engineer never left me a "Wireless N adaptor" Have used the "contact us" pages to see if I can get one

That was on the 9th and we've only just got a phone call from a CS agent..

Firstly they denied that they gave these out and insisted that I pointed out to him where on the website it say wireless N adaptor, so I pointed him towards
http://shop.virginmedia.com/broadband/up-to-50mb.html where it says "Free Virgin Media Super Hub wireless 'N' modem router plus wireless 'N' adapter"

He's gonna send one through though he's had to put it through as an order with the same amount discounted back :rolleyes: