PDA

View Full Version : where do I complain to?


pace508
08-03-2012, 09:42
i had quite a few failed installs from 30/11/11 to 7/12/12, i was told they would get me some credit,from the dates i had no broadband because i had given notice which cost me £25 to cease my line,finally they got me mobile broadband from the middle december so i could retrieve some emails i had to pay for this service but i was told they would reimberse me, now they seem to be fobbing me off.so who can i email who is up the food chain

thenry
08-03-2012, 09:50
VM CEO.. he wont deal with it but itll be passed to a senior memberr of staff...

neil.berkett@virginmedia.co.uk

pace508
08-03-2012, 10:13
VM CEO.. he wont deal with it but itll be passed to a senior memberr of staff...

thanks for that info

thenry
08-03-2012, 10:28
your welcome