View Full Version : 30M Help!.......oldham slowdown
Everything is soooo sloooooooooow......
https://www.cableforum.co.uk/images/local/2012/02/45.png (http://www.speedtest.net)
http://www.pingtest.net/result/57018709.png (http://www.pingtest.net)
My internets been very frustrating for the past fortnight or so, I suffered a 24hr outage about two Saturdays ago and since then it's never been as good as it was before. I called services and they advised maintenence work in the area. I thought it might be to do with the speed upgrade, but is this the case, and does anyone know how long it will take?
P.S. Tonight is the worst so far...can barely load any web pages, reminds me of the old 56k modem dial up days.
post up your power levels please.
192.168.100.1 via your web browser
post up your power levels please.
192.168.100.1 via your web browser
Thanks... I've logged into the superhub but were you go from there to obtain power levels?
Click on advanced settings, down the left, click "connection".
Click on advanced settings, down the left, click "connection".
Cheers... I have done this and copied below;
Upstream ChannelsLock StatusModulationChannel IDMax Raw Bit RateFrequencyPowerLockedATDMA220480 Kbits/sec35800000 Hz50.0 dBmVUnlockedUnknown00 Ksym/sec0 Hz0.0 dBmVUnlockedUnknown00 Ksym/sec0 Hz0.0 dBmVUnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV
means gobbledegook to me but hopefully maybe some of the techies can identify a problem in there?
could you copy and paste the whole connection page/stats. or print screen and upload all the stats.
if you copy and paste... post it like its formated if you can.
could you copy and paste the whole connection page/stats. or print screen and upload all the stats.
if you copy and paste... post it like its formated if you can.
Sorry... hope this is what you mean....
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 298750000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
--------------------------------------------------------------------------------
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 202 55616000 Kbits/sec 298750000 Hz 2.5 dBmV 43.0 dB Hybrid
Locked QAM256 201 55616000 Kbits/sec 290750000 Hz 2.6 dBmV 42.2 dB Hybrid
Locked QAM256 203 55616000 Kbits/sec 306750000 Hz 2.5 dBmV 42.6 dB Hybrid
Locked QAM256 204 55616000 Kbits/sec 314750000 Hz 2.5 dBmV 42.3 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
--------------------------------------------------------------------------------
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 2 20480 Kbits/sec 35800000 Hz 50.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
--------------------------------------------------------------------------------
Primary Downstream Service Flow
Downstream(0)
SFID 2950
Max Traffic Rate 33330000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
--------------------------------------------------------------------------------
Primary Upstream Service Flow
Upstream(0)
SFID 2949
Max Traffic Rate 3333000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort
--------------------------------------------------------------------------------
Current System Time:--- --- -- --:--:-- ----
did you take the time out or is it like that ?
try a pin hole reset to refresh. google superhub pinhole reset if your unsure where it is on the SH.
---------- Post added at 22:24 ---------- Previous post was at 22:21 ----------
make sure you hold down for 20seconds
did you take the time out or is it like that ?
I think it's always been like that, although I'm not sure because it's the first time I've looked at this page in the superhub settings.
try a pin hole reset to refresh. google superhub pinhole reset if your unsure where it is on the SH.
Cheers I will do that now...
Edit: Okay done this now, thanks thenry it seems to have made a major improvement
https://www.cableforum.co.uk/images/local/2012/02/44.png (http://www.speedtest.net)
http://www.pingtest.net/result/57022765.png (http://www.pingtest.net)
Although I will keep monitoring it over the next few days and if it crawls down to a snails pace, I will remember the pinehole reset for future reference.
Thanks again :)
Aaaah bliss... web pages that instantly appear (I was starting to forget what that felt like)... you can never underestimate that convenience.
good stuff. can you login to your SH again and post up power levels mate
good stuff. can you login to your SH again and post up power levels mate
Yup....
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 298750000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
--------------------------------------------------------------------------------
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 202 55616000 Kbits/sec 298750000 Hz 1.9 dBmV 42.7 dB Hybrid
Locked QAM256 201 55616000 Kbits/sec 290750000 Hz 2.3 dBmV 42.3 dB Hybrid
Locked QAM256 203 55616000 Kbits/sec 306750000 Hz 2.0 dBmV 42.5 dB Hybrid
Locked QAM256 204 55616000 Kbits/sec 314750000 Hz 2.0 dBmV 42.0 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
--------------------------------------------------------------------------------
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 2 20480 Kbits/sec 35800000 Hz 49.5 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
--------------------------------------------------------------------------------
Primary Downstream Service Flow
Downstream(0)
SFID 2950
Max Traffic Rate 33330000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
--------------------------------------------------------------------------------
Primary Upstream Service Flow
Upstream(0)
SFID 2949
Max Traffic Rate 3333000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort
--------------------------------------------------------------------------------
Current System Time:--- --- -- --:--:-- ----
That's strange the time still hasn't populated, but that doesn't matter as long as the connection remains like it is now. Not sure of any differences to the stats I posted before. Cheers.
your power levels are fine.
not sure why the date/time isnt showing up. cant be maintenence related surely.. qas?
did VM give an ETA to maintenence going on? you may want to swap your SH for a new one.. give VM a call. tell them your time/date isnt showing up and your power supply is making noise.. they should send you a new SH no questions asked. give your mobile number if you want to be updated by postman pat. also the box it comes in will contain a send back pre paid sticker for your old/current SH. all instructions etc. will be within the box.
craigj2k12
17-02-2012, 04:27
the time is hardly a fault, but yeah they will give you a new superhub at no cost with the power supply issue
slowcoach
17-02-2012, 06:42
ETA for Oldham speed doubling is Mar-April 2012 so we can expect some downtime now and again until then.
Cheers everyone, everything seems to be working peachy both last night and this morning. If I have any problems again I will reset and if it continues after that ask for a replacement SH. Upto now touch wood, it's back to being like it was before. :)
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