Virginmedia - upstream utilisation issue

[iPixier]

Hi there,

I am getting ' local upstream utilisation issue ' And that causes this
-----

Pinging www.l.google.com [209.85.229.105] with 32 bytes of data
Request timed out.
Request timed out.
Reply from 209.85.229.105: bytes=32 time=2353ms TTL=53
Reply from 209.85.229.105: bytes=32 time=1579ms TTL=52
Reply from 209.85.229.105: bytes=32 time=267ms TTL=54
Reply from 209.85.229.105: bytes=32 time=1107ms TTL=53
Reply from 209.85.229.105: bytes=32 time=550ms TTL=52
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 209.85.229.105: bytes=32 time=2777ms TTL=53
Reply from 209.85.229.105: bytes=32 time=642ms TTL=52
Reply from 209.85.229.105: bytes=32 time=1241ms TTL=52
Reply from 209.85.229.105: bytes=32 time=187ms TTL=54

------

Oh well dont think i am getting only Around 1000 to 2000 But sometimes it goes even 3000. What that suppose to be? How do i fix this?.

I cant even Play a game called 'Counter Strike 1.6' or 'Counter Strike Source' or 'Grand theft Auto: Sa-mp' Thats just Horrible. Getting kicked or lost connection. I am getting this Speed now for 1Month and 3 Days i am not sure but around it. Please tell me something to fix this. I can't even work At home at this Slow speeds But wait What i did is went to my friends house. And tried connectin to his Internet, and the Internet was Fine and good Speed.
But my Internet KInda suckky? Help me out. Please i wanna play finnaly good Days.. Dont make me always Be a nerd trying to resolve this now for 1 month.
;);)

[Andrewcrawford23]

how do you know oyu have upstream ultisation issues?

i am assuming you use multi devices,

can you post netstat -a and netstat -b from command prompt for each of oyur computers

also log into your modem and power your upstream and downstream power levels

[iPixier]

Hey Andrew,

Umm I understand the first step but. Power Level? what do u mean by that?

And how do i know if i Have issues, well thats what the Forum team virginmedia said. anyways

My Computer:
Netstat -a:
Active Connections

Proto Local Address Foreign Address State
TCP 0.0.0.0:135 Vlad-PC:0 LISTENING
TCP 0.0.0.0:445 Vlad-PC:0 LISTENING
TCP 0.0.0.0:554 Vlad-PC:0 LISTENING
TCP 0.0.0.0:1025 Vlad-PC:0 LISTENING
TCP 0.0.0.0:1026 Vlad-PC:0 LISTENING
TCP 0.0.0.0:1027 Vlad-PC:0 LISTENING
TCP 0.0.0.0:2869 Vlad-PC:0 LISTENING
TCP 0.0.0.0:5357 Vlad-PC:0 LISTENING
TCP 0.0.0.0:10243 Vlad-PC:0 LISTENING
TCP 192.168.0.3:139 Vlad-PC:0 LISTENING
TCP 192.168.0.3:5408 ww-in-f125:5222 ESTABLISHED
TCP 192.168.0.3:5492 lhr14s22-in-f6:http ESTABLISHED
TCP 192.168.0.3:6571 lhr14s22-in-f8:http ESTABLISHED
TCP 192.168.0.3:6572 lhr14s22-in-f10:http ESTABLISHED
TCP 192.168.0.3:6577 nuq04s08-in-f31:http ESTABLISHED
TCP 192.168.0.3:6585 lhr14s22-in-f27:http ESTABLISHED
TCP 192.168.0.3:6609 lhr14s22-in-f6:http ESTABLISHED
TCP 192.168.0.3:6655 lhr14s22-in-f27:http ESTABLISHED
TCP 192.168.0.3:6660 lhr14s22-in-f14:http ESTABLISHED
TCP 192.168.0.3:6670 lhr14s22-in-f4:http ESTABLISHED
TCP 192.168.0.3:6685 lhr14s22-in-f3:http ESTABLISHED
TCP 192.168.0.3:6687 lhr14s22-in-f3:http ESTABLISHED
TCP 192.168.0.3:6694 lhr14s22-in-f9:http ESTABLISHED
TCP 192.168.0.3:6726 lhr14s22-in-f26:http ESTABLISHED
TCP 192.168.0.3:6767 lhr14s22-in-f14:http ESTABLISHED
TCP 192.168.0.3:6768 lhr14s22-in-f7:http ESTABLISHED
TCP 192.168.0.3:6769 xml:http ESTABLISHED
TCP 192.168.0.3:6808 lhr14s22-in-f26:http ESTABLISHED
TCP 192.168.0.3:6819 lhr14s22-in-f3:http ESTABLISHED
TCP 192.168.0.3:6829 lhr14s22-in-f25:http ESTABLISHED
TCP 192.168.0.3:6830 lhr14s22-in-f25:http ESTABLISHED
TCP 192.168.0.3:6831 lhr14s22-in-f26:http ESTABLISHED
TCP 192.168.0.3:6851 lhr14s22-in-f3:https ESTABLISHED
TCP 192.168.0.3:6854 208.81.234.96:http ESTABLISHED
TCP 192.168.0.3:6869 cust-219-81-122:http ESTABLISHED
TCP 192.168.0.3:6870 img-dc6:http ESTABLISHED
TCP 192.168.0.3:6871 a88-221-88-41:http ESTABLISHED
TCP 192.168.0.3:6885 64.15.115.16:https ESTABLISHED
TCP 192.168.0.3:6894 lhr14s22-in-f13:http ESTABLISHED
TCP 192.168.0.3:6895 cust-219-81-121:http ESTABLISHED
TCP [::]:135 Vlad-PC:0 LISTENING
TCP [::]:445 Vlad-PC:0 LISTENING
TCP [::]:554 Vlad-PC:0 LISTENING
TCP [::]:1025 Vlad-PC:0 LISTENING
TCP [::]:1026 Vlad-PC:0 LISTENING
TCP [::]:1027 Vlad-PC:0 LISTENING
TCP [::]:2869 Vlad-PC:0 LISTENING
TCP [::]:5357 Vlad-PC:0 LISTENING
TCP [::]:10243 Vlad-PC:0 LISTENING
TCP [::1]:2869 Vlad-PC:6888 TIME_WAIT
TCP [fe80::7d07:bc03:dfff:6209%13]:6887 [fe80::f1d7:1e56:80e7:76aa%13]:ics
lap TIME_WAIT
UDP 0.0.0.0:68 *:*
UDP 0.0.0.0:68 *:*
UDP 0.0.0.0:3702 *:*
UDP 0.0.0.0:3702 *:*
UDP 0.0.0.0:3702 *:*
UDP 0.0.0.0:3702 *:*
UDP 0.0.0.0:5004 *:*
UDP 0.0.0.0:5005 *:*
UDP 0.0.0.0:5355 *:*
UDP 0.0.0.0:52653 *:*
UDP 0.0.0.0:57969 *:*
UDP 0.0.0.0:65152 *:*
UDP 127.0.0.1:1900 *:*
UDP 127.0.0.1:52882 *:*
UDP 192.168.0.3:137 *:*
UDP 192.168.0.3:138 *:*
UDP 192.168.0.3:1900 *:*
UDP 192.168.0.3:52881 *:*
UDP [::]:3702 *:*
UDP [::]:3702 *:*
UDP [::]:3702 *:*
UDP [::]:3702 *:*
UDP [::]:5004 *:*
UDP [::]:5005 *:*
UDP [::]:5355 *:*
UDP [::]:52654 *:*
UDP [::]:57970 *:*
UDP [::]:65153 *:*
UDP [::1]:1900 *:*
UDP [::1]:52880 *:*
UDP [fe80::7d07:bc03:dfff:6209%13]:546 *:*
UDP [fe80::7d07:bc03:dfff:6209%13]:1900 *:*
UDP [fe80::7d07:bc03:dfff:6209%13]:52879 *:*

Netstat -b:
Active Connections

Proto Local Address Foreign Address State
TCP 192.168.0.3:5408 ww-in-f125:5222 ESTABLISHED
[chrome.exe]
TCP 192.168.0.3:5492 lhr14s22-in-f6:http ESTABLISHED
[chrome.exe]
TCP 192.168.0.3:6609 lhr14s22-in-f6:http ESTABLISHED
[chrome.exe]
TCP 192.168.0.3:6660 lhr14s22-in-f14:http ESTABLISHED
[chrome.exe]
TCP 192.168.0.3:6685 lhr14s22-in-f3:http ESTABLISHED
[chrome.exe]
TCP 192.168.0.3:6694 lhr14s22-in-f9:http ESTABLISHED
[chrome.exe]
TCP 192.168.0.3:6726 lhr14s22-in-f26:http ESTABLISHED
[chrome.exe]
TCP 192.168.0.3:6769 xml:http CLOSE_WAIT
[Rainmeter.exe]
TCP 192.168.0.3:6819 lhr14s22-in-f3:http ESTABLISHED
[chrome.exe]
TCP 192.168.0.3:6829 lhr14s22-in-f25:http ESTABLISHED
[chrome.exe]
TCP 192.168.0.3:6830 lhr14s22-in-f25:http ESTABLISHED
[chrome.exe]
TCP 192.168.0.3:6831 lhr14s22-in-f26:http ESTABLISHED
[chrome.exe]
TCP 192.168.0.3:6851 lhr14s22-in-f3:https ESTABLISHED
[chrome.exe]
TCP 192.168.0.3:6854 208.81.234.96:http ESTABLISHED
[chrome.exe]
TCP 192.168.0.3:6869 cust-219-81-122:http ESTABLISHED
[chrome.exe]
TCP 192.168.0.3:6871 a88-221-88-41:http ESTABLISHED
[chrome.exe]
TCP 192.168.0.3:6885 64.15.115.16:https ESTABLISHED
[chrome.exe]
TCP 192.168.0.3:6894 lhr14s22-in-f13:http ESTABLISHED
[chrome.exe]
TCP 192.168.0.3:6895 cust-219-81-121:http ESTABLISHED
[chrome.exe]
---------
I am not having any computer connected to the Internet for 2 weeks now because of the Issues.
Only 1 computer Connected to the Internet is Me.

[thenry]

Power levels...

Put this in your web browser address bar...

192.168.100.1

Login..
Defaults are username : admin - password : changeme

advanced settings below the 3 red boxes

to your left click on connection

copy and paste or print screen and upload

[iPixier]

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 299000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 82 55616000 Kbits/sec 299000000 Hz 7.2 dBmV 39.3 dB Hybrid
Locked QAM256 85 55616000 Kbits/sec 307000000 Hz 7.2 dBmV 41.8 dB Hybrid
Locked QAM256 86 55616000 Kbits/sec 315000000 Hz 7.0 dBmV 41.5 dB Hybrid
Locked QAM256 87 55616000 Kbits/sec 323000000 Hz 6.8 dBmV 41.6 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 1 20480 Kbits/sec 45800000 Hz 44.5 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 762
Max Traffic Rate 33330000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 761
Max Traffic Rate 3333000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort
Current System Time:Sun Feb 12 23:11:22 2012

[craigj2k12]

theres nothing you can do about upstream utilisation, its network end and means the upstream is "over crowded", theres too many users for the network to handle, if VM are aware of this they should have published a fix date, if not, you should report it

[iPixier]

One question,

Is it also because there's lots of Virginmedia's Costumers around our area?
Cause when i hit the Wireless icon bar where clock time is. It shows like 5 virginmedia wireless. wtf? if its a yes that this causes problem, i ma go take a knife in night i ma cut their cable -.-

[Andrewcrawford23]

you do that and you would have to be reported but 5 cusotmer near by would not makea diference they will be about 500-1000 cusotmer connected to the same place you are you wont find thm all, also you could potential have issues from yoru computer, i posted addiotnal test when your mate posted for oyu to try but you never ran them

---------- Post added at 07:10 ---------- Previous post was at 07:07 ----------

reboot into safe mode and do the following

netstat -a and netstat -b

and

can you connect the pc directly to the modem reboot the modem and run the ping -n 100 bbc.co.uk again please and also do tracert bbc.co.uk

[qasdfdsaq]

Most customers leave their SSIDs on default so it'd be easy enough to find all the VM customers.

And while I wouldn't advocate violence, or disconnecting other people's service, one single user can use up 50% or more of the entire area's capacity with a single torrent, so I wouldn't say 5 would make no difference.

In fact all you'd have to do is find the one or two users transmitting the most upstream data (which is easy enough with a handheld Android phone and a wireless scanner app) and cut only their connections, but that wont solve VM's problem of insufficient upload capacity when the next person comes along.

[Andrewcrawford23]

Most customers leave their SSIDs on default so it'd be easy enough to find all the VM customers.

And while I wouldn't advocate violence, or disconnecting other people's service, one single user can use up 50% or more of the entire area's capacity with a single torrent, so I wouldn't say 5 would make no difference.

In fact all you'd have to do is find the one or two users transmitting the most upstream data (which is easy enough with a handheld Android phone and a wireless scanner app) and cut only their connections, but that wont solve VM's problem of insufficient upload capacity when the next person comes along.

whilst i agree with you in pronicole that one cusotmer can tae up to 50% of the capicty the problem is hwo would oyu know which one is, and yoru assuming the ones doing it are using wirelss there could be plenty of old cusotmer with modme and non virign wireles, and plenty with old modme and direct ocnnection and plenty with shub in modem mode and no wirelss, so using wireless to deterine the cusotmer who are with virign isnt a good idea it ocul find some but not all, but the threat of violance i not sometihn got be taken lightly no matter how bad yoru service it not the otehr cusotmer fault if virign over sell or under invest in the network

[qasdfdsaq]

Yes it's possible but given most people don't know how to change the SSID or password, I'd postulate most don't know how to turn off the wireless either.

In fact, many first-year students I meet these days don't even know how to use an ethernet cable (!) and use the term "wireless" as their only understanding of "the internet"

[Andrewcrawford23]

Yes it's possible but given most people don't know how to change the SSID or password, I'd postulate most don't know how to turn off the wireless either.

In fact, many first-year students I meet these days don't even know how to use an ethernet cable (!) and use the term "wireless" as their only understanding of "the internet"

rofl now this has cheered me consideirng i am bit un the weather today

, there coudl easily be 100 cusotmer who only have a modem and have ben wiht virign prior to it being virgin and wireless getting given out, when i signed up all oyu got was modem and netork card so if one of those is the 50% hog then the op will never find them