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View Full Version : new to virgin phone question

pace508
10-02-2012, 20:32
a few weeks ago we had virgin phone and broadband fitted,when phone rings it goes to answer phone after 5 or 6 rings but we do not have answer phone, it is a panasonic dect phone it did not do this on BT,is it the phone or virgin what is causing this to happen, can anything be done
Stephen
10-02-2012, 20:39
Virgin Media has a free Voicemail service and that is possibly what is kicking in.

if you dial 1571 from your phone you will be able to find out if you have it.
pace508
11-02-2012, 11:25
Virgin Media has a free Voicemail service and that is possibly what is kicking in.

if you dial 1571 from your phone you will be able to find out if you have it.

it was voicemail kicking in,it wasnt giving us time to answer unless we where very near the phone,so i have asked virgin to remove it hope that will cure it
m419
11-02-2012, 14:06
it was voicemail kicking in,it wasnt giving us time to answer unless we where very near the phone,so i have asked virgin to remove it hope that will cure it

Just so you know, the advanced voicemail which costs £2.05 per month and lets you record a greeting,name and allows remote access allows the phone to ring a bit longer.