Contractors cut through broadband cable!

[sarah_2677]

Hi,

I currently have virgin media L package. My driveway is being re-cemented and
the contractors have gone straight through the virgin wires that were underneath
my path near to the front door. The earliest an engineer can come out is monday
afternoon. Does anyone have any ideas as to how they will fix this? Can they re join
the wire or is it a case of rerouting new cable and what would that entail? Thanks

[BenMcr]

The engineer that'll come out Monday will attempt a splice of the wire to reconnect the services. Whether it'll need further work depends on the damage

[Peter_]

They will repair it if possible with a gel pack and probably book a repull which takes a few weeks to be done.

[judgey]

they are now pushing the splice and Gel pack use where the cable was damaged, job done.

[Digital Fanatic]

they are now pushing the splice and Gel pack use where the cable was damaged, job done.

Good stuff :)