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iadom
13-01-2012, 23:01
I have been , and still am on the VM 20 meg service ever since it was available.

I was a little surprised to get this e-mail a few minutes ago.:confused:


Good news - we're giving you even faster broadband, for less.


You're already getting the UK's fastest widely available broadband, and starting this summer we'll be starting the roll-out to boost your speeds from up to 100Mb to up to 120Mb. We'll also be lowering the price of your broadband package in April to match the price of our 50Mb Broadband XXL packages.

These are nice extras we do to make you smile. We call them Virgin Media tickles, and we only give them to people we know and like - our customers.

Our ongoing commitment to offering the UK's fastest broadband.

Virgin Media offers the fastest broadband speeds in the UK*, as proven by Ofcom for three years in a row. And we're committed to keeping it this way. Which is why we're upgrading our award winning fibre optic network over the next 18 months.

As part of this upgrade, you may have seen we'll be doubling many of our customers' broadband speeds. But, because you already get our fastest broadband, we're upgrading you to up to 120Mb and giving you a discount instead.

So whether you love streaming HD movies, ruling the gaming world or downloading tunes in super quick time - you'll soon be able to do it even faster and for less.

You don't have to lift a finger.

The 120Mb upgrade kick off in the summer and will have a slightly different roll-out schedule to our other work. We'll let you know nearer the time when to expect your broadband speed boost. In the meantime, see what you can do with faster speeds at virginmedia.com/evenfaster (http://mailing.virginmedia.com/re?l=juj0shI5ij0sfxI4).

We'll be in touch in a few weeks with more details about your price reduction, so there's no need to call us, or do a thing – except keep enjoying what is already the UK's fastest broadband.

Martin_D
13-01-2012, 23:06
Hi everyone. We understand that some of you have received an email tonight mentioning that you currently receive 100Mb broadband, when you don't. We're sorry but we sent this email in error to some of our customers and we apologise for the gremlins in our email system.

The great news is we are boosting all our customers' broadband speeds in the coming months and we'll be in touch soon with more details about what exactly this means for you.

Sorry again for the confusion.


http://community.virginmedia.com/t5/Announcements/Oops-We-re-sorry-Broadband-email-sent-in-error/m-p/964951#M64

Peter_
13-01-2012, 23:06
Click Me (http://community.virginmedia.com/t5/Announcements/Oops-We-re-sorry-Broadband-email-sent-in-error/td-p/964951)

iadom
13-01-2012, 23:08
Thanks, it only popped into my mailbox about 10 minutes ago.:)