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RIR
07-12-2011, 19:48
Hallo

I have just "upgraded" from 20Mb on an old silver Ambit (I think) modem. I got the "Superhub" today, and it just won't connect. I reconnect the old faithful, and away I go (straight into the PC). I have also tried it through my Linkysys router to no avail. Do I have to de-register the old one first? Any help appreciated.


Cheers

Ian.

www.robertianrae.co.uk
thenry
07-12-2011, 19:50
did you call up and activate it? there should be a poster type that you open up, follow the instructions.. call the number. you don't need to give them any hardware info they already have it on your account, just confirm your account
RIR
07-12-2011, 20:02
That was quick! No, I didn't. But the instructions just referred to plugging it (the Superhub) in and following the instructions.

But I can't, as I have no connection with the Superhub, but I have with the Ambit. :confused:


Cheers

Ian.

www.robertianrae.co.uk

---------- Post added at 20:02 ---------- Previous post was at 19:56 ----------

Thenry

Thanks pal, I didn't read step ten. ;)

Have a virtual pint on me :)


Cheers

Ian.

www.robertianrae.co.uk
thenry
07-12-2011, 20:13
your welcome. did they put a return sticker within the box for the old modem? if not you can dispose of that, local dump will take it off your hands.
RIR
07-12-2011, 20:17
your welcome. did they put a return sticker within the box for the old modem? if not you can dispose of that, local dump will take it off your hands.

No, they didn't. I'll keep hold of it anyway, in the event the "Super" Hub turns out to be a damp squib. And, I've never had a problem with it (old modem).

Thanks again.


Cheers

Ian.

www.robertianrae.co.uk
Milambar
07-12-2011, 21:06
Once the superhub is activated, the NTL120 (silver ambit) will turn in to a paperweight. It's MAC will be removed from your account, and the system will no longer let it connect to the network.

So no point in keeping hold of it.
Peter_
07-12-2011, 21:13
The old NTL modem will not work on 30Mb and it will have struggled on 20Mb as it should only have only been used on a 10Mb connection and most agents will replace them on sight as they are an antique and only fit for the bin.
RIR
08-12-2011, 01:31
Oh, right, thanks for that. I'll bin it then.

Hmmm, antique, you say.......:idea: :)

Thanks again, appreciated.


Cheers

Ian.

www.robertianrae.co.uk
Peter_
08-12-2011, 07:37
Oh, right, thanks for that. I'll bin it then.

Hmmm, antique, you say.......:idea: :)

Thanks again, appreciated.


Cheers

Ian.

www.robertianrae.co.uk (http://www.robertianrae.co.uk)
An NTL120 is around 10 years old and compared to todays modems an antique and should be replaced on site.
BenMcr
08-12-2011, 10:27
and should be replaced on site.
Or even on sight on site ;)
Peter_
08-12-2011, 10:44
Or even on sight on site ;)
Not long out of bed but on site could apply to techs.:D
RIR
08-12-2011, 14:58
OK, thanks to you good people I managed to get it connected. It will now connect when wired to the PC, but not when connected to my Linksys router. I earlier configured it to "Modem Mode" and "Wireless Off". Now, I cannot gain access via 192.168.0.1. I get "Cannot display the webpage". I have tried the SuperHub pinhole reset, router reboot, etc. :confused:

When connected via the PC I am getting around 33Mb down and 3Mb up.


You lot should get paid! :)



Ian.

www.robertianrae.co.uk
thenry
08-12-2011, 15:01
they do. I don't :(

when the SH is in modem mode you can access the interface via http://192.168.100.1/
RIR
08-12-2011, 15:13
You Sir, are a star.

Thankyou very much.


Ian.

www.robertianrae.co.uk
thenry
08-12-2011, 15:18
:woot:

whats up with your Linksys. you did link it up (ethernet) correctly didn't you?

guide: http://help.virginmedia.com/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=412750&CURRENT_CMD=SEARCH&CONFIGURATION=1002&PARTITION_ID=1&USERTYPE=1&LANGUAGE=en&COUNTY=us&VM_CUSTOMER_TYPE=
RIR
08-12-2011, 18:20
Yes, I did. But it still won't have it. I'll just have to enable the wireless function on the SH.

Thanks again.


Cheers

Ian.

www.robertianrae.co.uk
thenry
08-12-2011, 18:48
try the SH out it might be sufficient for you. if not and you need your Linksys - ignore the settings for PPPoE connection within the link below, follow the automatic config – DHCP setting/dynamic settings...

http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=20ee1457387f40178cd5f41d4b585db4_3687.xml&pid=80&respid=0&snid=2&dispid=0&cpage=search
RIR
08-12-2011, 20:27
try the SH out it might be sufficient for you. if not and you need your Linksys - ignore the settings for PPPoE connection within the link below, follow the automatic config – DHCP setting/dynamic settings...

http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=20ee1457387f40178cd5f41d4b585db4_3687.xml&pid=80&respid=0&snid=2&dispid=0&cpage=search

Either PM me your address with the name of your favourite tipple, or give me the name of your favoured charity.

Thank you my friend. All working.


Cheers

Ian.

www.robertianrae.co.uk
thenry
08-12-2011, 21:04
:LOL: I'm reading everything wrong today and it hasn't ended, I thought you said you was going to send me a chocolate bar, ripple :doh: I don't drink dude but the latters appealing (Milambar, Masque, BenMcr included... CF forum for making this happen... :erm: no thats an acceptance speech) pm sent. stick around on here, it seems its going to start getting interesting in the world of Virgin Media :D

nice pics btw, Puffins are mental.. you must have gone to or near that island/rock where they go ?