Neo-Tech
06-12-2011, 19:57
Hi,
Yesterday evening, I had issues with pages not loading at all, yet all the lights indicated everything was fine. I rebooted the SHub and lo and behold, it stops working for about 20 minutes. Fine, I grant it for maintenance.
I'd explain what happened today, but I think the TBB graph does it best. So here it is. (http://www.thinkbroadband.com/ping/share/0f8aca2868f3adc6d65937692049fc53-06-12-2011.html)
So it just came back up a few minutes ago, and these are the stats now. (It took ages to get a working connection, constantly saying Network Access Denied but all channels locking on.)
The stats now show:
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 315000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 70 55616000 Kbits/sec 315000000 Hz 0.4 dBmV 39.3 dB Hybrid
Locked QAM256 67 55616000 Kbits/sec 291000000 Hz 1.9 dBmV 39.5 dB Hybrid
Locked QAM256 68 55616000 Kbits/sec 299000000 Hz 1.6 dBmV 39.7 dB Hybrid
Locked QAM256 69 55616000 Kbits/sec 307000000 Hz 0.9 dBmV 39.3 dB Hybrid
Locked QAM256 71 55616000 Kbits/sec 323000000 Hz 0.0 dBmV 38.9 dB Hybrid
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 41 20480 Kbits/sec 45800000 Hz 31.0 dBmV
Before, when there was an active connection but no network access, one of the additional channels power was at 48dB
Now, what the hell has happened? I've figured that I need to call Virgin up to sort out the Upstream power issue.
Cheers
Yesterday evening, I had issues with pages not loading at all, yet all the lights indicated everything was fine. I rebooted the SHub and lo and behold, it stops working for about 20 minutes. Fine, I grant it for maintenance.
I'd explain what happened today, but I think the TBB graph does it best. So here it is. (http://www.thinkbroadband.com/ping/share/0f8aca2868f3adc6d65937692049fc53-06-12-2011.html)
So it just came back up a few minutes ago, and these are the stats now. (It took ages to get a working connection, constantly saying Network Access Denied but all channels locking on.)
The stats now show:
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 315000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 70 55616000 Kbits/sec 315000000 Hz 0.4 dBmV 39.3 dB Hybrid
Locked QAM256 67 55616000 Kbits/sec 291000000 Hz 1.9 dBmV 39.5 dB Hybrid
Locked QAM256 68 55616000 Kbits/sec 299000000 Hz 1.6 dBmV 39.7 dB Hybrid
Locked QAM256 69 55616000 Kbits/sec 307000000 Hz 0.9 dBmV 39.3 dB Hybrid
Locked QAM256 71 55616000 Kbits/sec 323000000 Hz 0.0 dBmV 38.9 dB Hybrid
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 41 20480 Kbits/sec 45800000 Hz 31.0 dBmV
Before, when there was an active connection but no network access, one of the additional channels power was at 48dB
Now, what the hell has happened? I've figured that I need to call Virgin up to sort out the Upstream power issue.
Cheers