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View Full Version : 50M how long for delivery of superhub?

gmudos
06-12-2011, 14:00
Hi folks,

My BB went down last week. CS sent out a new modem but instead of sending a superhub, they sent out the wrong device.

On Saturday, I was advised a new Superhub would be sent out immediately. So far, nothing.

Anyone know how long delivery normally takes?

Regards,
G
denphone
06-12-2011, 14:02
Hi folks,

My BB went down last week. CS sent out a new modem but instead of sending a superhub, they sent out the wrong device.

On Saturday, I was advised a new Superhub would be sent out immediately. So far, nothing.

Anyone know how long delivery normally takes?

Regards,
G

It should take no longer then a couple of days in my experience.
gmudos
06-12-2011, 14:06
Ok, cheers.
BenMcr
06-12-2011, 14:28
It's 3 working days as standard - so if ordered Saturday it'll turn up tomorrow
gmudos
06-12-2011, 21:16
Call me impatient, but I fortunately called HDL couriers with the reference number CS gave me. They had the package but didn't have a recipient address. I had to phone CS and ask them to call HDL with my address details. CS were pretty good in all fairness and my superhub is again en-route. Hopefully have it tomorrow....
wwe
06-12-2011, 23:17
It took mine over a week to come
Nopanic
07-12-2011, 07:48
Very rare replacing a modem fixes a loss of connection ..

Levels ok ?
Peter_
07-12-2011, 08:43
Very rare replacing a modem fixes a loss of connection ..

Unless you are offshore.:D
Nopanic
07-12-2011, 16:32
Unless you are offshore.:D

Not sure replacing your modem is a cure for that ..
Peter_
07-12-2011, 17:58
Not sure replacing your modem is a cure for that ..
Well why do they keep sending out replacement modems instead of actually doing their jobs in the first place, a sticking plaster cannot fix an ulcer.
Nopanic
07-12-2011, 19:20
Well why do they keep sending out replacement modems instead of actually doing their jobs in the first place, a sticking plaster cannot fix an ulcer.

Missed my joke completely there didn't you .. :td: :dunce:
Peter_
07-12-2011, 21:11
Missed my joke completely there didn't you .. :td: :dunce:
I saw the joke but would still prefer a modem to offshore.;)