Visibleman
23-11-2011, 17:18
Hi All,
Apart from a few weeks back where we had a known outage (MK45), my connection has been reasonably solid (usually every other month the internet dies but a quick IP release/renew on the router sorts it) for the last 10 years or so since CableTel days.
But the last week or so my connection has been pretty erratic. It can stay up for a few hours then suddenly drop and then goes into a loop of connecting for few minutes before dropping again. This usually lasts 20 minutes or so, then it'll be fine for a few hours, then randomly disconnects again.
It's been doing it all day today but I've yet to call Tech Support but VM Status page doesn't show any outages in this area.
Modem - Cisco WebSTAR EPC2100R2 (replace an Ambit modem about a year ago)
Router - Netgear WGT624 v3
Package - 20mbit
Downstream Power Level - ~2.8 dBmV
Downstream SnR - ~40.3 dB
Upstream Power Level - ~44.2 dBmV (drops to 9.x dBmV when the connection drops)
Log for today -
Wed Nov 23 16:59:54 2011 Error (4) ToD request sent- No Response received
Wed Nov 23 16:59:54 2011 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Wed Nov 23 16:59:47 2011 Critical (3) No Ranging Response received - T3 time-out
Wed Nov 23 16:58:45 2011 Critical (3) DHCP FAILED - Discover sent, no offer received
Wed Nov 23 16:55:23 2011 Critical (3) No Ranging Response received - T3 time-out
Wed Nov 23 16:55:09 2011 Critical (3) No UCD's Received - Timeout
Wed Nov 23 16:54:24 2011 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Nov 23 15:38:11 2011 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Wed Nov 23 15:38:01 2011 Critical (3) No Ranging Response received - T3 time-out
Wed Nov 23 15:36:58 2011 Critical (3) DHCP FAILED - Discover sent, no offer received
Wed Nov 23 15:33:39 2011 Critical (3) No Ranging Response received - T3 time-out
Wed Nov 23 15:33:33 2011 Critical (3) No UCD's Received - Timeout
Wed Nov 23 15:32:49 2011 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Nov 23 15:29:24 2011 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Wed Nov 23 15:29:24 2011 Critical (3) DHCP FAILED - Request sent, No response
Wed Nov 23 15:28:51 2011 Critical (3) Started Unicast Maintenance Ranging - No Response received - ...
Wed Nov 23 15:28:44 2011 Critical (3) No Ranging Response received - T3 time-out
Wed Nov 23 15:28:36 2011 Critical (3) DCC aborted no UCD for new upstream channel
Wed Nov 23 15:28:26 2011 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Wed Nov 23 15:28:10 2011 Critical (3) Started Unicast Maintenance Ranging - No Response received - ...
Wed Nov 23 15:27:40 2011 Critical (3) No Ranging Response received - T3 time-out
Wed Nov 23 15:26:12 2011 Error (4) ToD request sent- No Response received
Wed Nov 23 15:26:12 2011 Critical (3) TFTP failed - configuration file NOT FOUND
Wed Nov 23 15:26:11 2011 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Nov 23 15:25:49 2011 Error (4) ToD request sent- No Response received
Wed Nov 23 15:25:44 2011 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Wed Nov 23 15:25:36 2011 Critical (3) No Ranging Response received - T3 time-out
Wed Nov 23 15:25:30 2011 Critical (3) No UCD's Received - Timeout
Wed Nov 23 15:24:46 2011 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Nov 23 14:33:56 2011 Critical (3) Started Unicast Maintenance Ranging - No Response received - ...
Wed Nov 23 10:54:55 2011 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Wed Nov 23 10:54:51 2011 Critical (3) DHCP FAILED - Discover sent, no offer received
Before I call Tech Support, can anyone shed any light on what could possibly be causing the issues? As I said, it's usually rock solid and stays up for months on end.
Cheers All
Apart from a few weeks back where we had a known outage (MK45), my connection has been reasonably solid (usually every other month the internet dies but a quick IP release/renew on the router sorts it) for the last 10 years or so since CableTel days.
But the last week or so my connection has been pretty erratic. It can stay up for a few hours then suddenly drop and then goes into a loop of connecting for few minutes before dropping again. This usually lasts 20 minutes or so, then it'll be fine for a few hours, then randomly disconnects again.
It's been doing it all day today but I've yet to call Tech Support but VM Status page doesn't show any outages in this area.
Modem - Cisco WebSTAR EPC2100R2 (replace an Ambit modem about a year ago)
Router - Netgear WGT624 v3
Package - 20mbit
Downstream Power Level - ~2.8 dBmV
Downstream SnR - ~40.3 dB
Upstream Power Level - ~44.2 dBmV (drops to 9.x dBmV when the connection drops)
Log for today -
Wed Nov 23 16:59:54 2011 Error (4) ToD request sent- No Response received
Wed Nov 23 16:59:54 2011 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Wed Nov 23 16:59:47 2011 Critical (3) No Ranging Response received - T3 time-out
Wed Nov 23 16:58:45 2011 Critical (3) DHCP FAILED - Discover sent, no offer received
Wed Nov 23 16:55:23 2011 Critical (3) No Ranging Response received - T3 time-out
Wed Nov 23 16:55:09 2011 Critical (3) No UCD's Received - Timeout
Wed Nov 23 16:54:24 2011 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Nov 23 15:38:11 2011 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Wed Nov 23 15:38:01 2011 Critical (3) No Ranging Response received - T3 time-out
Wed Nov 23 15:36:58 2011 Critical (3) DHCP FAILED - Discover sent, no offer received
Wed Nov 23 15:33:39 2011 Critical (3) No Ranging Response received - T3 time-out
Wed Nov 23 15:33:33 2011 Critical (3) No UCD's Received - Timeout
Wed Nov 23 15:32:49 2011 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Nov 23 15:29:24 2011 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Wed Nov 23 15:29:24 2011 Critical (3) DHCP FAILED - Request sent, No response
Wed Nov 23 15:28:51 2011 Critical (3) Started Unicast Maintenance Ranging - No Response received - ...
Wed Nov 23 15:28:44 2011 Critical (3) No Ranging Response received - T3 time-out
Wed Nov 23 15:28:36 2011 Critical (3) DCC aborted no UCD for new upstream channel
Wed Nov 23 15:28:26 2011 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Wed Nov 23 15:28:10 2011 Critical (3) Started Unicast Maintenance Ranging - No Response received - ...
Wed Nov 23 15:27:40 2011 Critical (3) No Ranging Response received - T3 time-out
Wed Nov 23 15:26:12 2011 Error (4) ToD request sent- No Response received
Wed Nov 23 15:26:12 2011 Critical (3) TFTP failed - configuration file NOT FOUND
Wed Nov 23 15:26:11 2011 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Nov 23 15:25:49 2011 Error (4) ToD request sent- No Response received
Wed Nov 23 15:25:44 2011 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Wed Nov 23 15:25:36 2011 Critical (3) No Ranging Response received - T3 time-out
Wed Nov 23 15:25:30 2011 Critical (3) No UCD's Received - Timeout
Wed Nov 23 15:24:46 2011 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Wed Nov 23 14:33:56 2011 Critical (3) Started Unicast Maintenance Ranging - No Response received - ...
Wed Nov 23 10:54:55 2011 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Wed Nov 23 10:54:51 2011 Critical (3) DHCP FAILED - Discover sent, no offer received
Before I call Tech Support, can anyone shed any light on what could possibly be causing the issues? As I said, it's usually rock solid and stays up for months on end.
Cheers All