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Dalle
20-11-2011, 19:50
I live in Belfast an make lots of calls to the republic of Ireland . When I signed up for vm I was told that the talk international package would get me calls for 3 p a minute. Have noticed that they are actually charging me the local call rate of 8.5 p because I am in northern Ireland. Any ideas of how to approach them.

TbGbe
22-11-2011, 15:08
I think you have been mislead. According to the Calling costs document
http://shop.virginmedia.com/content/dam/allyours/pdf/010911_Residential_Cable_V6.pdf
<Calls from Northern Ireland to the Irish Republic are charged at the call rates to UK local and national numbers>
So Talk International does NOT apply between Northern Ireland & Republic of Ireland.