Slow download speeds WV11

[Neil41]

WV11 area.
Joined when Telewest.
Ambit 256 modem.

Speeds have been truly terrible with speedtest reporting 0.59mbps download but 1.57mbps upload. Tried the usual rebooting and the like with no joy although for a little while yesterday there was a small improvement.

Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 102
Downstream Frequency : 307000000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : 12.1 dBmV
Downstream SNR : 34.6 dB

Their status page is as ever not really helpful.

[Neil41]

Ignore. Seems it was the start of a more serious fault as my modem won't complete a reboot and I'm stuck with a Mobile internet service until the engineer sorts it out.