kwikbreaks
12-10-2011, 11:58
I've just had a bitch about my connection on the VM community board
http://community.virginmedia.com/t5/Up-to-30Mb-and-50Mb-broadband/What-has-gone-wrong-with-my-connection/td-p/773141
I've noticed in the past that they sometimes respond with something such as high upstream utilisation (which I'm guessing my issue is) and give a fault reference number - is there any way for the public to view those faults and progress on them?
http://community.virginmedia.com/t5/Up-to-30Mb-and-50Mb-broadband/What-has-gone-wrong-with-my-connection/td-p/773141
I've noticed in the past that they sometimes respond with something such as high upstream utilisation (which I'm guessing my issue is) and give a fault reference number - is there any way for the public to view those faults and progress on them?