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denphone
25-09-2011, 18:10
Does anybody have advice to give me as my wireless performance has been inconsistent ever since l have upgraded to 30mb and got the Superhub as it drops in and out quite a lot and sometimes says that l cannot find any networks or Windows cannot connect to Virgin Media and the thing is l never had these problems when l was on a lower speed.

thenry
25-09-2011, 18:20
does your wireless chip/adapter match up to the set settings?

funny you post this, i just asked Masque here (http://www.cableforum.co.uk/board/12/33680589-r30-superhub-r29-is-no-more-page-27.html) why 30Mb customers don't get the adapter within the package.

jb66
25-09-2011, 18:24
Buy your own router, the super hub wifi is poor

thenry
25-09-2011, 18:31
no it isn't. although it needs improving firmware wise i can't vouch for it being useless. i've used 2.4GHz and 5GHz on the SH and speed wise I didn't have any issues, it always gave me a reasonable result and range. for me its now playing up glitch'ing because of the poor wireless chips in 2 of my laptops.

OP, if you do go for a high end router consider the new TP Link released yet not for sale as yet.. http://www.cableforum.co.uk/board/87/33681215-replacement-for-superhub-routers.html

denphone
25-09-2011, 18:31
does your wireless chip/adapter match up to the set settings?

funny you post this, i just asked Masque here (http://www.cableforum.co.uk/board/12/33680589-r30-superhub-r29-is-no-more-page-27.html) why 30Mb customers don't get the adapter within the package.

Where do l find the wireless chip/adapter settings as l am not a expert on these matters.

thenry
25-09-2011, 18:36
Where do l find the wireless chip/adapter settings as l am not a expert on these matters.

right click my computer > properties > device manager or hardware tab; device manager > network adapters > find your wireless adapter and double click > * > advanced tab > note the properties

* tell us what adapter you have if you don't know what your looking at within advanced tab

denphone
25-09-2011, 19:03
right click my computer > properties > device manager or hardware tab; device manager > network adapters > find your wireless adapter and double click > * > advanced tab > note the properties

* tell us what adapter you have if you don't know what your looking at within advanced tab

l think this is it below


it is Atheros AR9285 802.11b/g Wi Fi adapter

v0id
25-09-2011, 19:18
Buy your own router, the super hub wifi is poor


No it isn't

jb66
25-09-2011, 19:34
Yes it is, my £10 dlink 615 wipes the floor with the hub

thenry
25-09-2011, 20:13
jb the superhub can still do the basics at a reasonable level. 30Mb users should get an adapter within their package.

denphone;

192.168.0.1
login
advanced
wireless settings
802.11 mode: 145 - if 145 plays up change to 54

your chips outdated. you can buy a dual band USB adapter, ifyour willing to invest in a usb adapter go for the top range one. most if not all top spec adapters have been out for a while now so you should be able to get a decent fairly reasonably priced adapter on the net.

jb66
25-09-2011, 20:14
No they shouldn't, only 50 or 100 do

denphone
25-09-2011, 20:22
jb the superhub can still do the basics at a reasonable level. 30Mb users should get an adapter within their package.

denphone;

192.168.0.1
login
advanced
wireless settings
802.11 mode: 145 - if 145 plays up change to 54

your chips outdated. you can buy a dual band USB adapter, ifyour willing to invest in a usb adapter go for the top range one. most if not all top spec adapters have been out for a while now so you should be able to get a decent fairly reasonably priced adapter on the net.

l never thought the chips would get outdated that quickly so its highly likely l will get a dual band USB adapter by someone like Netgear or Belkin looking on some sites on the internet.

thenry
25-09-2011, 20:25
whats the harm in people getting the adapter if they require it? will it make much of difference as theres probably a huge supply in stock given the fact many 50 and 100Mb customers didn't get an adapter when they got their services installed.

jb66
25-09-2011, 20:27
Company policy, I think you should only get one if you call up, I've gave loads out and the customer has no intention of using it

thenry
25-09-2011, 20:31
l never thought the chips would get outdated that quickly so its highly likely l will get a dual band USB adapter by someone like Netgear or Belkin looking on some sites on the internet.

everythings 'N' now mate. Belkins ok for adapters, i haven't had experience with netgear to comment but their probably good too. theres cisco the daddy too.

amazon search result > http://www.amazon.co.uk/gp/search/ref=sr_nr_scat_430581031_ln?rh=n%3A430581031%2Ck%3 Adual+band+usb+adapter&keywords=dual+band+usb+adapter&ie=UTF8&qid=1316978900&scn=430581031&h=f41059d52a4aa1fe546a51263634f8ee358df6e0

may be someone on here can direct you to a cheaper site ?

---------- Post added at 20:31 ---------- Previous post was at 20:29 ----------

Company policy, I think you should only get one if you call up, I've gave loads out and the customer has no intention of using it

for all customers? if so that makes sense.

denphone
25-09-2011, 20:34
Yes l have just seen some on Amazon and l quite like this one

http://www.amazon.co.uk/gp/product/B002RLC7WO/ref=oss_product

qasdfdsaq
26-09-2011, 22:04
jb the superhub can still do the basics at a reasonable level.

My mobile phone can do the basics at a reasonable level (and better than the Superhub). It's still not that great as a wireless router though.

thenry
26-09-2011, 22:10
My mobile phone can do the basics at a reasonable level (and better than the Superhub). It's still crap as a wireless router though.

should VM broadband customers not just 50Mb and 100Mb customers with wireless spec related issues get a free adapter from VM?

denphone
04-10-2011, 09:42
Why l bought a dual band USB adapter and it has still not solved my dropouts and lack of connection so l am not sure what to do next.

thenry
04-10-2011, 14:10
did you set the SH to perform at max rates? did you try both 2.4GHz & 5GHz. Channel change?