Welshchris
12-09-2011, 14:10
On the night of the 7th rolling over until the 8th my modem went offline and i didnt think much about it i thought Virgin were doing some work, since its back on i have a majorly increased latency compared to what has been shown before on Thinkbroadband Quality Monitor.
Its affecting things such as Video Buffering a lot
Here is the Event Viewer..
Wed Sep 7 23:49:04 2011 Wed Sep 7 23:49:04 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:49:26 2011 Wed Sep 7 23:49:26 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:49:27 2011 Wed Sep 7 23:49:27 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:49:49 2011 Wed Sep 7 23:49:49 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:49:49 2011 Wed Sep 7 23:49:49 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:50:11 2011 Wed Sep 7 23:50:11 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:50:12 2011 Wed Sep 7 23:50:12 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:50:34 2011 Wed Sep 7 23:50:34 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:50:34 2011 Wed Sep 7 23:50:34 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:50:37 2011 Wed Sep 7 23:50:37 2011 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:50:57 2011 Wed Sep 7 23:50:57 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:50:58 2011 Wed Sep 7 23:50:58 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:53:19 2011 Wed Sep 7 23:53:19 2011 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=;CMTS-MAC=00:0f:35:bc:14:01;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:53:33 2011 Wed Sep 7 23:53:33 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:53:33 2011 Wed Sep 7 23:53:33 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:55:54 2011 Wed Sep 7 23:55:54 2011 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=;CMTS-MAC=00:0f:35:bc:14:01;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:56:07 2011 Wed Sep 7 23:56:07 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:56:07 2011 Wed Sep 7 23:56:07 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:58:27 2011 Wed Sep 7 23:58:27 2011 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=;CMTS-MAC=00:0f:35:bc:14:01;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:58:41 2011 Wed Sep 7 23:58:41 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:58:41 2011 Wed Sep 7 23:58:41 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:01:00 2011 Thu Sep 8 00:01:00 2011 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=;CMTS-MAC=00:0f:35:bc:14:01;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:01:14 2011 Thu Sep 8 00:01:14 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:01:14 2011 Thu Sep 8 00:01:14 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:03:35 2011 Thu Sep 8 00:03:35 2011 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=;CMTS-MAC=:14:01;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:03:48 2011 Thu Sep 8 00:03:48 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:03:49 2011 Thu Sep 8 00:03:49 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:06:03 2011 Thu Sep 8 00:06:03 2011 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=;CMTS-MAC=00:0f:35:bc:14:01;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:06:16 2011 Thu Sep 8 00:06:16 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:06:17 2011 Thu Sep 8 00:06:17 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:08:37 2011 Thu Sep 8 00:08:37 2011 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=;CMTS-MAC=:14:01;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:08:51 2011 Thu Sep 8 00:08:51 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:08:51 2011 Thu Sep 8 00:08:51 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:09:09 2011 Time Not Established Warning (5) ToD request sent - No Response received;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Critical (3) TFTP failed - Request sent - No Response;CM-MAC=;CMTS-MAC=:14:01;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Warning (5) ToD request sent - No Response received;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:09:49 2011 Thu Sep 8 00:10:09 2011 Warning (5) MIMO Event MIMO: Stored MIMO=0 post cfg file MIMO=-1;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Sat Sep 10 12:10:15 2011 Sat Sep 10 15:27:00 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Here are errors shown on modem..
US-1 US-2 US-3 US-4
Channel Type 2.0 N/A N/A N/A
Channel ID 1 N/A N/A N/A
Frequency
(Hz) 45800000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 5120 N/A N/A N/A
Mini-Slot Size 4 N/A N/A N/A
Power Level
(dBmV) 50.25 N/A N/A N/A
T1 Timeouts 13 13 13 13
T2 Timeouts 0 0 0 0
T3 Timeouts 1 0 0 0
T4 Timeouts 1 0 0 0
Here is now what TBB Quality Monitor looks like
http://www.thinkbroadband.com/ping/share-large/3344334f5b52a23868ae0867aae5de33-12-09-2011.png
Anyone know what the cause maybe suddenly?
Its affecting things such as Video Buffering a lot
Here is the Event Viewer..
Wed Sep 7 23:49:04 2011 Wed Sep 7 23:49:04 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:49:26 2011 Wed Sep 7 23:49:26 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:49:27 2011 Wed Sep 7 23:49:27 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:49:49 2011 Wed Sep 7 23:49:49 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:49:49 2011 Wed Sep 7 23:49:49 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:50:11 2011 Wed Sep 7 23:50:11 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:50:12 2011 Wed Sep 7 23:50:12 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:50:34 2011 Wed Sep 7 23:50:34 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:50:34 2011 Wed Sep 7 23:50:34 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:50:37 2011 Wed Sep 7 23:50:37 2011 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:50:57 2011 Wed Sep 7 23:50:57 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:50:58 2011 Wed Sep 7 23:50:58 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:53:19 2011 Wed Sep 7 23:53:19 2011 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=;CMTS-MAC=00:0f:35:bc:14:01;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:53:33 2011 Wed Sep 7 23:53:33 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:53:33 2011 Wed Sep 7 23:53:33 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:55:54 2011 Wed Sep 7 23:55:54 2011 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=;CMTS-MAC=00:0f:35:bc:14:01;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:56:07 2011 Wed Sep 7 23:56:07 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:56:07 2011 Wed Sep 7 23:56:07 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:58:27 2011 Wed Sep 7 23:58:27 2011 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=;CMTS-MAC=00:0f:35:bc:14:01;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:58:41 2011 Wed Sep 7 23:58:41 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 7 23:58:41 2011 Wed Sep 7 23:58:41 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:01:00 2011 Thu Sep 8 00:01:00 2011 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=;CMTS-MAC=00:0f:35:bc:14:01;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:01:14 2011 Thu Sep 8 00:01:14 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:01:14 2011 Thu Sep 8 00:01:14 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:03:35 2011 Thu Sep 8 00:03:35 2011 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=;CMTS-MAC=:14:01;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:03:48 2011 Thu Sep 8 00:03:48 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:03:49 2011 Thu Sep 8 00:03:49 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:06:03 2011 Thu Sep 8 00:06:03 2011 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=;CMTS-MAC=00:0f:35:bc:14:01;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:06:16 2011 Thu Sep 8 00:06:16 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:06:17 2011 Thu Sep 8 00:06:17 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:08:37 2011 Thu Sep 8 00:08:37 2011 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=;CMTS-MAC=:14:01;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:08:51 2011 Thu Sep 8 00:08:51 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:08:51 2011 Thu Sep 8 00:08:51 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:09:09 2011 Time Not Established Warning (5) ToD request sent - No Response received;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Critical (3) TFTP failed - Request sent - No Response;CM-MAC=;CMTS-MAC=:14:01;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Warning (5) ToD request sent - No Response received;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 8 00:09:49 2011 Thu Sep 8 00:10:09 2011 Warning (5) MIMO Event MIMO: Stored MIMO=0 post cfg file MIMO=-1;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Sat Sep 10 12:10:15 2011 Sat Sep 10 15:27:00 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Here are errors shown on modem..
US-1 US-2 US-3 US-4
Channel Type 2.0 N/A N/A N/A
Channel ID 1 N/A N/A N/A
Frequency
(Hz) 45800000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 5120 N/A N/A N/A
Mini-Slot Size 4 N/A N/A N/A
Power Level
(dBmV) 50.25 N/A N/A N/A
T1 Timeouts 13 13 13 13
T2 Timeouts 0 0 0 0
T3 Timeouts 1 0 0 0
T4 Timeouts 1 0 0 0
Here is now what TBB Quality Monitor looks like
http://www.thinkbroadband.com/ping/share-large/3344334f5b52a23868ae0867aae5de33-12-09-2011.png
Anyone know what the cause maybe suddenly?