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Wildean
28-08-2011, 19:08
I just have a very quick question.

If I request an upgrade from the 30Mb broadband to 50Mb will this require an engineer visit, or can it be done without? I'm in the Leeds area if it's at all relevant.

RB2004
28-08-2011, 19:55
I just have a very quick question.

If I request an upgrade from the 30Mb broadband to 50Mb will this require an engineer visit, or can it be done without? I'm in the Leeds area if it's at all relevant.

if you have a superhub then they can upgrade over the phone, if not they will insist on engineer visit to give you a superhub.

Wildean
28-08-2011, 20:30
That should make things easier as I have a Superhub.

Thank you.

jb66
28-08-2011, 22:03
Lol they'll still try to send a tech

qasdfdsaq
29-08-2011, 01:34
Techs get paid per job no?

jb66
29-08-2011, 02:08
Installers do, service techs are per hour with Dditionsl bonus for picking up extra work