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mark1234
23-08-2011, 16:56
My bill always shows some amount of phone calls at under 50p each, and given that I'm on XL phone it's more than I'd expect. The phrasing on the bill indicates that it's a customer preference to change the 50p threshold but I cannot find any way to do this.

How do I get a proper itemised bill for all my phone calls?

BenMcr
23-08-2011, 17:04
Phone Customer Services and they can change it to full itemisation for all chargeable calls for free

mark1234
23-08-2011, 18:04
Five minutes of Moonlight Sonata, one minute with a helpful Indian lady to make the change from next months bill.

Cheers.