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View Full Version : 50M Pay £45 for 50 MB Broadband but they want £55 for 100BB


azrael1
03-07-2011, 20:27
Hello,

I have been with V media for 4 years. I upgraded to 50MB Broadband in March so i am locked in another 12 month contract. Its fixed at £45 a month.

I called up today to see how much if would cost me to upgrade to 100 MB BB. They said it would cost me another £10 on my contract.

On their Website it says the 100mb Broadband is £35 for new customers

Is there anything I can do ?
I can't call retentions as Im still in contract

I already have a phone line + 3 box sets with V media.

AndyCalling
03-07-2011, 21:00
Call retentions, tell them that you're thinking of leaving because, with this attitude to pricing, you feel overcharged compared to other customers. If they mention that you are in a contract just remind them that they have announced their phone line fees will go up soon so you do have the option of dissolving the contract cost-free. You will then get 100meg for the £35 price.

azrael1
03-07-2011, 23:10
Aww thanks ! I will try that