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Efour
25-06-2011, 23:06
major issues here? anyone else RM11 or Near ? Seven Kings

Websites failing to load...
Cant stream TVcatchup for more than 10 minutes without it buffering for ever.
Cant stream Youtube.. for more than 30 seconds..

Yet i can download at 3.6Mb a second all day long...

cant connect to the virgin media official service status pages lol... thats how good it is.

Efour
26-06-2011, 09:22
http://www.escapistmagazine.com/videos/view/zero-punctuation


can anyone connect to this ?? its just timing out for me....

_wtf_
26-06-2011, 09:28
Yep, can connect.

TJS
26-06-2011, 09:32
http://www.escapistmagazine.com/videos/view/zero-punctuation


can anyone connect to this ?? its just timing out for me....

Loaded instantly :)

Efour
26-06-2011, 09:47
hmm :9

FML

TJS
26-06-2011, 10:13
Can you post your modem stats?

https://www.cableforum.co.uk/images/local/2011/06/19.png
https://www.cableforum.co.uk/images/local/2011/06/20.png
https://www.cableforum.co.uk/images/local/2011/06/21.png

Efour
26-06-2011, 11:10
gonna format the PC first as a laptop is not having any issues connecting.. and this PC is due for a spring cleaning..

Efour
26-06-2011, 13:42
Just had a "suprise" 90 min outage... And its back now seems to be working.. (at its usual substandard levels)

Efour
26-06-2011, 16:50
5th outage today and its T3 timeout city and an Engineer is booked for Tuesday.... FINALLY.... They send one out... Hope hes a good one.

---------- Post added at 16:50 ---------- Previous post was at 16:48 ----------

http://www.thinkbroadband.com/ping/monitors/graph/e8c4bd5366bcde61c65a568988b4c4cd.png

Efour
27-06-2011, 11:25
Another wtf morning so far.... T3 and T4 timeouts... no one knows if there is anyone playing with the connection in CS... Infact all they know is that theres a lot of T3 and t4 timeouts... i know that i can read that too.

Weather related? ;)

TJS
27-06-2011, 11:32
Another wtf morning so far.... T3 and T4 timeouts... no one knows if there is anyone playing with the connection in CS... Infact all they know is that theres a lot of T3 and t4 timeouts... i know that i can read that too.

Weather related? ;)

Please look at the little guide i posted earlier and show us your power levels otherwise we wont know the cause.

Efour
27-06-2011, 17:32
Please look at the little guide i posted earlier and show us your power levels otherwise we wont know the cause.

here you go they have dropped a bit - maybe cos of the Weather we are having in London today

Connection


Startup ProcedureProcedureStatusCommentAcquire Downstream Channel314750000 HzLockedConnectivity StateOKOperationalBoot StateOKOperationalConfiguration FileOKSecurityEnabledBPI+
Downstream ChannelsLock StatusModulationChannel IDMax Raw Bit RateFrequencyPowerSNRDocsis/EuroDocsis lockedLockedQAM2567755616000 Kbits/sec314750000 Hz0.7 dBmV41.6 dBHybridLockedQAM2567555616000 Kbits/sec298750000 Hz0.4 dBmV41.4 dBHybridLockedQAM2567655616000 Kbits/sec306750000 Hz0.8 dBmV41.5 dBHybridUnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV0.0 dBUnknownUnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV0.0 dBUnknownUnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV0.0 dBUnknownUnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV0.0 dBUnknownUnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV0.0 dBUnknown
Upstream ChannelsLock StatusModulationChannel IDMax Raw Bit RateFrequencyPowerLockedATDMA320480 Kbits/sec45800000 Hz47.7 dBmVUnlockedUnknown00 Ksym/sec0 Hz0.0 dBmVUnlockedUnknown00 Ksym/sec0 Hz0.0 dBmVUnlockedUnknown00 Ksym/sec0 Hz0.0 dBmVPrimary Downstream Service FlowDownstream(0)SFID14909Max Traffic Rate33330000 bpsMax Traffic Burst3044 bytesMix Traffic Rate0 bpsPrimary Upstream Service FlowUpstream(0)SFID14908Max Traffic Rate3333000 bpsMax Traffic Burst8160 bytesMix Traffic Rate0 bpsMax Concatenated Burst8160 bytesScheduling TypeBest Effort


I think they look fine tbh - They rarely move +/- 3, sorry i idnt post them earlier i was 99% sure they are alsmost spot on perfect and i was frustrated.

TJS
27-06-2011, 17:34
Hmm strange; it must be over utilization on your UBR; have you phoned virgin over this?

Efour
27-06-2011, 17:42
Yep i have and also posted umpteen times on their official website, its not very good tho slow answers. a guy in 1 postcode on from me says he has been on at them since February about a similar issue, mine really only manifested itself from June and 27 days in i havent had an internet connection that "works" peak times.

we dont have 100mbit planned here yet, but that will probably be when they get round to sorting it out again (for another few months and the whole game starts again... Its suburban London... there are 10 of 1000s of customers served in this area alone... I appreciate its a big job to upgrade but its shocking that they dont plan better for the obvious.

TJS
27-06-2011, 17:53
Yep i have and also posted umpteen times on their official website, its not very good tho slow answers. a guy in 1 postcode on from me says he has been on at them since February about a similar issue, mine really only manifested itself from June and 27 days in i havent had an internet connection that "works" peak times.

we dont have 100mbit planned here yet, but that will probably be when they get round to sorting it out again (for another few months and the whole game starts again... Its suburban London... there are 10 of 1000s of customers served in this area alone... I appreciate its a big job to upgrade but its shocking that they dont plan better for the obvious.

Which UBR are you on?

Efour
27-06-2011, 18:09
cpc15-seve18-2-0-custxxxxxxx.xxxxxxxx.cable.virginmedia.com

Seven Kings

TJS
27-06-2011, 18:18
Even stranger; Its a high uptake area roughly the same as stoke-on-trent

http://ukinternetreport.co.uk/cmts/details.php?area=seve&town=Seven%20Kings

http://ukinternetreport.co.uk/cmts/details.php?area=stok&town=Stoke

And if you compare to stoke on trent the seven-kings one has much flatter lines closer together

Not really the most accurate comparison LOL

Efour
27-06-2011, 18:22
yeah mines still Shocking its liek comparing a turd and a poo :)

TJS
27-06-2011, 18:35
Do you mind posting some screenshots of what speeds you get downloading files

http://www.ubuntu.com/download/ubuntu/download

https://www.cableforum.co.uk/images/local/2011/06/14.png

Efour
27-06-2011, 19:12
i download at FULL speed sometimes more than expected 3.8Mb sec easily

No issues with download at the moment just terrible lag/jitter ping and disconections... just had another..

TJS
27-06-2011, 19:13
Probably wont make any difference but could be worth a try; Have you tried resetting the hub? there is a small reset switch that you need to press using a unbent paperclip or something similar

Efour
27-06-2011, 19:35
nah soz, i got an engineeer comign tommorow AM i want some log files for him to look at :)

TJS
27-06-2011, 19:38
Ok! Let us know how it goes :D

Efour
27-06-2011, 19:41
3.75MB a sec on the Ubuntu btw :O

TJS
27-06-2011, 21:48
3.75MB a sec on the Ubuntu btw :O

3.75 * 8 = 30 mb/s exactly :D I hope they fix your other problems because thats a solid download speed :)

Efour
28-06-2011, 10:09
He came he changed every connection, redid all the power levels to optimal, tried another hub.... all the time it wouldnt sync up.

Well i have a load of new shiney connectors and a new bit of wire but its back to stage 1.. everything in the house is 100% spot on now... so as suspected just a local VM fail issue.

TJS
28-06-2011, 11:12
What are your power levels at now?

Efour
28-06-2011, 12:11
Startup ProcedureProcedureStatusCommentAcquire Downstream Channel298750000 HzLockedConnectivity StateOKOperationalBoot StateOKOperationalConfiguration FileOKSecurityEnabledBPI+
Downstream ChannelsLock StatusModulationChannel IDMax Raw Bit RateFrequencyPowerSNRDocsis/EuroDocsis lockedLockedQAM2567555616000 Kbits/sec298750000 Hz0.1 dBmV41.6 dBHybridLockedQAM2567655616000 Kbits/sec306750000 Hz0.2 dBmV41.8 dBHybridLockedQAM2567755616000 Kbits/sec314750000 Hz0.4 dBmV40.3 dBHybridUnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV0.0 dBUnknownUnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV0.0 dBUnknownUnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV0.0 dBUnknownUnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV0.0 dBUnknownUnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV0.0 dBUnknown
Upstream ChannelsLock StatusModulationChannel IDMax Raw Bit RateFrequencyPowerLockedATDMA320480 Kbits/sec45800000 Hz46.2 dBmVUnlockedUnknown00 Ksym/sec0 Hz0.0 dBmVUnlockedUnknown00 Ksym/sec0 Hz0.0 dBmVUnlockedUnknown00 Ksym/sec0 Hz0.0 dBmVPrimary Downstream Service FlowDownstream(0)SFID14909Max Traffic Rate33330000 bpsMax Traffic Burst3044 bytesMix Traffic Rate0 bpsPrimary Upstream Service FlowUpstream(0)SFID14908Max Traffic Rate3333000 bpsMax Traffic Burst8160 bytesMix Traffic Rate0 bpsMax Concatenated Burst8160 bytesScheduling TypeBest Effort