View Full Version : speedtest.net broken
Chrysalis
02-06-2011, 09:08
is it broken for anyone else?
here is what I just sent to them in a ticket explaining the symptons I got.
Since yesterday evening I have had the following symptons, previously it worked perfect.
1 - The site itself loads slowly and incomplete directly from my connection.
2 - The speedtest will complete the download test but then pause on the upload, if I leave it long enough I get a message saying "download test returned an error while trying to read the upload file"
3 - If I disable all security software, firewall, nod32, advert blocker (speedtest.net already whitelisted on ad blocker) then there is no change.
4 - If I connect via a squid proxy, the site loads fine, speedtest completes fine but the result image is blank, the image that usually share with other people. The share link ends in 0.png.
5 - This happens on 2 pc's and my laptop, all previously worked fine. Isp is virginmedia in uk.
It working fine for me.
I had problems connected to my sites on my shared hosting providers, slow, email timeout etc... it was still the same this morning. So I changed my MAC address on my router (cloned my PC MAC) and rebooted my modme, and all is good now.
Maybe worth a try.
pip08456
02-06-2011, 09:38
Works OK for me too.
Chrysalis
02-06-2011, 09:48
done a post on VM's forums.
---------- Post added at 09:48 ---------- Previous post was at 09:42 ----------
ok I have rebooted both modem and router to flush them out, same problem but have noticed its only namesco thats broken, other speedtest servers work.
https://www.cableforum.co.uk/images/local/2011/06/154.png (http://www.speedtest.net)
pip08456
02-06-2011, 09:49
Not for me.
https://www.cableforum.co.uk/images/local/2011/06/153.png
arcimedes
02-06-2011, 09:50
Download fine wont do an upload hangs and then says upload test failed.
I had noticed that some sites take a long time to respond e.g cable forum (but not all the time) I am using openDNS.
Chrysalis
02-06-2011, 09:53
it wont be pip as you on BT ;) I reckon there is something broken on VM's network at the moment as suddenly in the past 2 days there is broken website reports on VM's forums.
It may well be if I did a mac clone to change my ip onto a new subnet I would be ok but I want to keep this ip. It seems much better now after rebooting router tho, speedtest.net now loads cleanly its just the namesco test halts on upload.
pip08456
02-06-2011, 09:58
it wont be pip as you on BT ;) I reckon there is something broken on VM's network at the moment as suddenly in the past 2 days there is broken website reports on VM's forums.
It may well be if I did a mac clone to change my ip onto a new subnet I would be ok but I want to keep this ip. It seems much better now after rebooting router tho, speedtest.net now loads cleanly its just the namesco test halts on upload.
Hence why I posted. At least you know it is not a problem with speedtest.net.
arcimedes
02-06-2011, 09:59
Cisco Network Magic wont work to London but does to San Francisco and Chicago with full upload of 3Mb and download of 6 to 8Mb. Speedtest works to Paris (30Mb download & 3Mb upload). Problem in routing to London?
Chrysalis
02-06-2011, 09:59
yep I knew that the moment I seen other speeds posted this morning :)
arcimedes has verified it. I have reported it, hopefully it be fixed in a timely manner.
speedtest.net isnt the only site affected but its the consistent one, nvidia.com is randomly slow and timing out, and occasionally I am coming across sites from general web browsing that fail but then work on my proxy.
arcimedes
02-06-2011, 10:04
Reboot of superhub seems to have solved problem with speedtest.
Chrysalis
02-06-2011, 10:05
O_o ok.
namesco london server is defneitly ok for you now then? its not trancefm?
arcimedes
02-06-2011, 10:18
O_o ok.
namesco london server is defneitly ok for you now then? its not trancefm?
Well it was but now it wont do an upload.
roughbeast
02-06-2011, 10:25
It is true to say that some of the speedtest.net test servers are not that good. They give you inconsistent results. I swear by the London server/ NAMESCO only. There may be other thoroughly consistent servers nearer to your location, but I haven't found a better.
I tried Maidenhead (nearest to me)and I get 9.8 download but fails on upload, thease are the results for London.
http://www.speedtest.net/result/1323023253.png
Fine for me
http://www.speedtest.net/result/1323043884.png
Working fine for me here too.
Chrysalis
02-06-2011, 11:05
given that masque has reported WoW is broken yet again, I noticed its c.speedtest.net which has troubles and that runs over telia.
roger skillin
02-06-2011, 11:16
I have noticed that there is now a long pause before it starts the upload but it still works in the end for me
JonM1988
02-06-2011, 11:18
Fine here:
https://www.cableforum.co.uk/images/local/2011/06/152.png (http://www.speedtest.net)
darkdesign
02-06-2011, 12:26
Doesn't Work fOr me either and been told my support to contact the site directly tO ask why. Even tho the site doesn't work
Wild Oscar
02-06-2011, 12:55
Well London/Namesco not working for me at the moment .. Sittingbourne/Synergy is working though , that's closer to me but I don't use it normally.
Edit .. and now London/Namesco seem to be working fine .. oh well!
Still working perfectly and look at that ping.
https://www.cableforum.co.uk/images/local/2011/06/148.png (http://www.speedtest.net)
Here is the Namesco site and look at the ping but the speed is fine.
https://www.cableforum.co.uk/images/local/2011/06/149.png (http://www.speedtest.net)
Chrysalis
02-06-2011, 13:46
its still not even loading the page on my laptop and other pc, I think its only loading on this pc because the data is in the browser cache. it also doesnt load in firefox.
its still not even loading the page on my laptop and other pc, I think its only loading on this pc because the data is in the browser cache. it also doesnt load in firefox.
Does a proxy make any difference.
Chrysalis
02-06-2011, 13:53
yes works fine with proxy. also interestingly maidenhead with that slow speedtest result is fullspeed over my proxy.
yes works fine with proxy.
It is the routing issue that I posted about on the other thread and especially with secure sites.
Chrysalis
02-06-2011, 14:17
well it sounds like the issue has been logged so its just a waiting game now.
well it sounds like the issue has been logged so its just a waiting game now.
The has been many calls about this issue today and in most cases the proxy got them up and running again.
My local server.
https://www.cableforum.co.uk/images/local/2011/06/145.png (http://www.speedtest.net)
Paris is good for me.
https://www.cableforum.co.uk/images/local/2011/06/146.png (http://www.speedtest.net)
But London has the better download speed.
https://www.cableforum.co.uk/images/local/2011/06/147.png (http://www.speedtest.net)
Chrysalis
02-06-2011, 14:43
I assume it was not closed as a proxy is not a solution but a workaround so its logged and someone is working on fixing it right?
I assume it was not closed as a proxy is not a solution but a workaround so its logged and someone is working on fixing it right?
No it has not been closed and the proxy as always been available to use.
Chrysalis
02-06-2011, 19:33
masque is there any update on this, I am surprised its taking so long to fix. Even a estimated fix date/time?
masque is there any update on this, I am surprised its taking so long to fix. Even a estimated fix date/time?
It will be this fault which will show on everyones status page.
http://www.cableforum.co.uk/board/35250566-post14.html
Chrysalis
02-06-2011, 19:36
ok thanks for info.
telfordcable
02-06-2011, 19:46
Both speedtest.net (london server) and speedtest.bbmax.co.uk not working but other server are ok
Welshchris
02-06-2011, 19:50
site wont load here for me in Swansea atm
I think its virgin DNS issues; Just had to put in google dns servers 8.8.8.8 and 8.8.4.4 to even get on my.virginmedia.com;
When i got on this was on the service status
Broadband feature interruptions
The following issues may be affecting some aspects of your Virgin Media Broadband service.
You will currently be experiencing intermittent connection issues on your broadband internet service. Our engineers are aware of this issue and are currently working to fix it fast. We apologise for any inconvenience this may be causing.
Date Issue raised:June 02 2011, 16:40
Estimated repair time:June 02 2011, 20:27
Welshchris
02-06-2011, 20:37
Its not a VIrgin DNS i dont use Virgin DNS.
markie1966
02-06-2011, 20:47
Its the same with me too....speedtest wont even load the main page....using mailwasher to try and get 12 e-mails and it stops halfway thru downloading them....youtube videos keep buffering....other websites take ages to load...whats up with the blooming thing???
edit....just checked the service status.....broadband "disrupted service" tv "disrupted service" phone "ok"
Sephiroth
02-06-2011, 20:52
I load & run speedtest.net OK at this time and within the last hour.
Chrysalis
02-06-2011, 20:58
I fixed the blank result issue, that was my squid proxy blocking referers. So now speedtest.net works 100% with my proxy, its just direct I have issues.
craigj2k12
02-06-2011, 22:58
manchester server dead as a dodo for download speed.
https://www.cableforum.co.uk/images/local/2011/06/142.png
They must have rebooted or something this morning, everyone seemed to be getting pings of 8ms and 9ms. iv been out all say and came back in to 6meg download speed and ping of 20ms
telfordcable
02-06-2011, 23:56
speedtest net for birmingham and manchester server is pretty poor for 100meg testing. london is the best server for 100meg testing.
speedtest net for birmingham and manchester server is pretty poor for 100meg testing. london is the best server for 100meg testing.
Results to back that?
telfordcable
02-06-2011, 23:59
Plusnet broadband speed is far the best one for server testing for 10, 30, 50, 100 and 200 meg testing.
Mine result: http://www.mybroadbandspeed.co.uk/results/98989802.png (http://www.mybroadbandspeed.co.uk)
Some things have started working better then they ever have.
Like for example i usually get 35/40 ms ping to the london namesco server; tried it this morning and check what i got.
https://www.cableforum.co.uk/images/local/2011/06/141.png (http://www.speedtest.net)
craigj2k12
03-06-2011, 12:33
Some things have started working better then they ever have.
Like for example i usually get 35/40 ms ping to the london namesco server; tried it this morning and check what i got.
https://www.cableforum.co.uk/images/local/2011/06/141.png (http://www.speedtest.net)
IE9 gives low ping to namesco, either that or it was trancefm
IE9 gives low ping to namesco, either that or it was trancefm
Im using safari on OS 10.6.7; and it was definitely namesco because i have it set as my preferred server :dozey:
Welshchris
03-06-2011, 14:16
the site still wont load for me at all here
fatbloke
03-06-2011, 15:05
The site is not working for me but then again a fair few sites won't open at the moment.
pip08456
03-06-2011, 15:09
Perhaps because the problem is still being worked on? As posted elsewhere.
craigj2k12
03-06-2011, 18:30
well the capacity of the manchester server has definitley increased
https://www.cableforum.co.uk/images/local/2011/06/138.png
usually only get 20 to 30mb from that server, everyone was reporting lower pings to it yesterday so maybe they got a new connection installed. If someone on 100mb could test to manchester maybe we will see its limits
Chrysalis
03-06-2011, 18:44
https://www.cableforum.co.uk/images/local/2011/06/137.png (http://www.speedtest.net)
craigj2k12
03-06-2011, 20:02
https://www.cableforum.co.uk/images/local/2011/06/137.png (http://www.speedtest.net)
it was okay for 30mb before Chrys
your upload still a bit low there, notice mines been good today, and pings as well. I think everyone is out enjoying the weather and having BBQs etc not on the internet
My speed is fairly consistent.
https://www.cableforum.co.uk/images/local/2011/06/136.png (http://www.speedtest.net)
craigj2k12
03-06-2011, 20:07
My speed is fairly consistent.
https://www.cableforum.co.uk/images/local/2011/06/136.png (http://www.speedtest.net)
yes, remember you posted a speedtest with ping of 9ms, i think that was when it was upgraded ;)
yes, remember you posted a speedtest with ping of 9ms, i think that was when it was upgraded ;)
I usually get 15 so I was very surprised at the 9 hence I posted it.:D
Welshchris
03-06-2011, 20:12
whats strange is if i ping or do a tracert to the site they come back fine.
The site itself tho just wont load for me.
craigj2k12
03-06-2011, 20:13
I usually get 15 so I was very surprised at the 9 hence I posted it.:D
thats what i mean, i used to get 15/16 to manchester, but only 20 to 30mb speed, then yesterday i got 8ms ping, and consistent 50mb speed, so i think they upgraded the network capacity or changed provider etc
darkdesign
03-06-2011, 20:40
When I get to speedtest.net It tells me now that flash isnt installed - this is on ALL 6 of my machines! also I found out that youtube.com doesnt stream either.
craigj2k12
03-06-2011, 20:42
When I get to speedtest.net It tells me now that flash isnt installed - this is on ALL 6 of my machines! also I found out that youtube.com doesnt stream either.
latest version of flash??
darkdesign
03-06-2011, 20:46
Hi Craig
All systems have at least flash 10+ on them including my virtual machines running various o/s's. it's another virgin issue!
Chrysalis
03-06-2011, 20:47
it was okay for 30mb before Chrys
your upload still a bit low there, notice mines been good today, and pings as well. I think everyone is out enjoying the weather and having BBQs etc not on the internet
upload only 3.10+ between 2am and about midday. other hours upstream is congested. That test was actually fairly high I get a lot varying between 2 and 3mbit and a few below 2mbit.
---------- Post added at 20:47 ---------- Previous post was at 20:46 ----------
Hi Craig
All systems have at least flash 10+ on them including my virtual machines running various o/s's. it's another virgin issue!
use a proxy, the flash issue is a side affect of the routing/inspection issue.
once the page is loaded you can disable the proxy again before picking a server to test direct, however some servers like namesco and it seems now also maidenhead will fail on upload.
GrimUpNorth
03-06-2011, 22:30
When I get to speedtest.net It tells me now that flash isnt installed - this is on ALL 6 of my machines! also I found out that youtube.com doesnt stream either.
Had the same problem back end of last week, found if I lost the router and went modem only it worked. Anyway after wasting lots of flipping time (including fresh windows install and flashing the router to DDWRT) with no improvement I decided it was a router problem (backed up by an old dlink router working fine).
So a re-image to a recent backup and a new router later, I'm wondering if it was the start of the issues we're seeing now...
Looking at my records, every time I connected the 'suspect' router I got the same IP address so it looks like i might have just wasted my time and money.
I did speak to faults and got the usual flannel, so if and when VM take ownership of the fiasco we are experiencing at the moment and actually sort it I'll try the 'suspect' router and if it works fine then I think I'll be mentioning my displeasure to VM.
Cheers
Grim
roughbeast
04-06-2011, 13:27
You think speedtest.net is broken?! Get this. My post code is CV3 6HJ. I have done a few tests on Top10.com. My results have all been in the 49 - 50.5Mb range, yet my results have not shown up on their 'StreetStats map. Yet, down the road I see a BT test result of 46.4Mb when I know for a fact that the Cheylesmore exchange has not ungraded to FTTC yet and is still stuck at 'up to 8Mb'. This looks like a VM result mislabelled.
My local StreetStats (http://top10.com/broadband/speedtest/#speedtestID=16936340&products=postcode%3DCV36HJ%26advanced%3D1) Type in my post code if required. I'm on Orchard Crescent.
I think it is really off, that a company ostensibly giving advice to potential ISP customers cannot give accurate data. Should I be suspicious that Top10.com are ADSL biased or BT biased?
Chrysalis
04-06-2011, 13:34
its fixed now since late last night.
You think speedtest.net is broken?! Get this. My post code is CV3 6HJ. I have done a few tests on Top10.com. My results have all been in the 49 - 50.5Mb range, yet my results have not shown up on their 'StreetStats map. Yet, down the road I see a BT test result of 46.4Mb when I know for a fact that the Cheylesmore exchange has not ungraded to FTTC yet and is still stuck at 'up to 8Mb'. This looks like a VM result mislabelled.
My local StreetStats (http://top10.com/broadband/speedtest/#speedtestID=16936340&products=postcode%3DCV36HJ%26advanced%3D1) Type in my post code if required. I'm on Orchard Crescent.
I think it is really off, that a company ostensibly giving advice to potential ISP customers cannot give accurate data. Should I be suspicious that Top10.com are ADSL biased or BT biased?
I can never, ever, no matter what; get above 25 MB/s on top10.com speedtest. yet every other speedtest that exists gives me a solid 50, downloads go at 5.5/6 MB/s
Welshchris
04-06-2011, 13:44
yeah all is now fine for me once again
BeafSalad
11-06-2011, 00:14
No its not! Not working for me now just getting a blank page.
---------- Post added at 00:14 ---------- Previous post was at 00:06 ----------
No its not! Not working for me now just getting a blank page.
OK so the problem was Kaspersky. Disabled and it works.
https://www.cableforum.co.uk/images/local/2011/06/103.png (http://www.speedtest.net)
Still fracking sh*t for a so called 50Mb connection.
roughbeast
11-06-2011, 07:26
I can never, ever, no matter what; get above 25 MB/s on top10.com speedtest. yet every other speedtest that exists gives me a solid 50, downloads go at 5.5/6 MB/s
Does your Top10 result appear in StreetStats? Is your headline result always the same? It could be a cookie issue.
My recorded result at Top10 has not varied from 49.3Mb/1.3Mb recently, even though the actual test is often 50.5Mb/4.2Mb. I have spoken to them about this and the fact that my results don't appear in street stats. They suggested that it could be a cookie problem. So, I reduced my security level from medium down to a level accepting all cookies. This seemed to do the trick. My stats, 50.5Mb/4.2Mb, appeared at my location, but nobody else's did!! Not wishing to remain so unprotected I returned my security level to medium. Immediately my results stopped appearing in streetstats and my recorded result became 49.3Mb/1.3Mb again. Perhaps I didn't give it long enough, but really I can't be bothered with them anymore. Their certification etc needs to be set to standards that will be accepted by a typical PC.
Just tried the top ten one and it says that someone got 80Mb in May, which isn't possible as firstly 100Mb only came out yesterday in my area and secondly I am the only person with, or ever to have a 100Mb service in about a 50 mile radius .. I know that as fact.
roughbeast
11-06-2011, 08:41
Just tried the top ten one and it says that someone got 80Mb in May, which isn't possible as firstly 100Mb only came out yesterday in my area and secondly I am the only person with, or ever to have a 100Mb service in about a 50 mile radius .. I know that as fact.
If anyone gives a damn about TOP10 and the principle of correct data, which I do, perhaps it is time we all contacted them on the link provided and tell them what we think. henri@top10.com
These guys are proposing to help us choose the right ISP. They MUST provide correct and fair data. They are not dead in the water and unmanaged like DSL Zone UK. They are an active player. There is no excuse for their crappy data.
Sephiroth
11-06-2011, 09:02
Speedtest.net never not worked for me on RDNG-21
Does your Top10 result appear in StreetStats? Is your headline result always the same? It could be a cookie issue.
My recorded result at Top10 has not varied from 49.3Mb/1.3Mb recently, even though the actual test is often 50.5Mb/4.2Mb. I have spoken to them about this and the fact that my results don't appear in street stats. They suggested that it could be a cookie problem. So, I reduced my security level from medium down to a level accepting all cookies. This seemed to do the trick. My stats, 50.5Mb/4.2Mb, appeared at my location, but nobody else's did!! Not wishing to remain so unprotected I returned my security level to medium. Immediately my results stopped appearing in streetstats and my recorded result became 49.3Mb/1.3Mb again. Perhaps I didn't give it long enough, but really I can't be bothered with them anymore. Their certification etc needs to be set to standards that will be accepted by a typical PC.
Shows up on the street-stats; as 24 / 4 Mbs; It manages to record the upload speed accurate but it always gets the download well off
https://www.cableforum.co.uk/images/local/2011/06/101.png
https://www.cableforum.co.uk/images/local/2011/06/102.png (http://www.speedtest.net)
If anyone gives a damn about TOP10 and the principle of correct data, which I do, perhaps it is time we all contacted them on the link provided and tell them what we think. henri@top10.com
These guys are proposing to help us choose the right ISP. They MUST provide correct and fair data. They are not dead in the water and unmanaged like DSL Zone UK. They are an active player. There is no excuse for their crappy data.
:cool:
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