boroboi
26-05-2011, 21:25
So on Tuesday night, my internet drops out for around two hours... this is a rare occurance, i've been a happy VM customer for a lot of years now and this appears to be my first major problem.
Just to give you all an indication, this happened on tuesday night as stated, it happened wednesday for around 5 minutes, and it's happening now believe it or not, even though im currently able to post.
The first time i checked the router, and again yesterday i was receiving access denied. In the connection tab in the router dash, i received this
Acquire Downstream Channel Aquiring
Connectivity State OK Sync (or words to that effect
Boot State
Configuration File
Security Disabled
All downstream channels were blank, as were upload and there was no config file currently sent to the modem. This happened for two hours until it magically came back and worked as normal.
Now, this happened again around 45 minutes ago, until it actually managed to aquire ONE downstream channel... the lights on my hub are usually purple, but at this moment they are green, and the power levels are obviously insane at close to 52dBmV. Power levels have been fine prior to this (and when the connection was working properly.
Heres a copy of my log since the error began tonight
Thu May 26 20:08:24 2011 Critical (3) DHCP FAILED - Requested Info not supported.;CM-MAC=CMTS-MAC=00:22:90:de:6d:39;CM-QOS=1.1;CM-VER=3.0;
Thu May 26 20:08:16 2011 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=00:22:90:de:6d:39;CM-QOS=1.0;CM-VER=3.0;
Thu May 26 20:07:56 2011 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Thu May 26 20:07:46 2011 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=00:13:5f:41:18:01;CM-QOS=1.0;CM-VER=3.0;
Thu May 26 20:07:07 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:13:5f:41:18:01;CM-QOS=1.0;CM-VER=3.0;
Thu May 26 20:07:07 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:13:5f:41:18:01;CM-QOS=1.0;CM-VER=3.0;
Thu May 26 20:06:47 2011 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Thu May 26 20:05:40 2011 Critical (3) No UCDs Received - Timeout;;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Thu May 26 20:05:30 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Thu May 26 20:05:30 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Thu May 26 20:02:06 2011 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=;CMTS-MAC=00:22:90:de:6d:39;CM-QOS=1.1;CM-VER=3.0;
Thu May 26 20:02:06 2011 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=;CMTS-MAC=00:22:90:de:6d:39;CM-QOS=1.1;CM-VER=3.0;
Thu May 26 20:00:47 2011 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=;CMTS-MAC=00:22:90:de:6d:39;CM-QOS=1.0;CM-VER=3.0;
Thu May 26 20:00:23 2011 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=;CMTS-MAC=00:22:90:de:6d:39;CM-QOS=1.1;CM-VER=3.0;
Thu May 26 19:59:40 2011 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=;CMTS-MAC=00:22:90:de:6d:39;CM-QOS=1.1;CM-VER=3.0;
Thu May 26 19:34:08 2011 Critical (3) Ranging Request Retries exhausted;CM-MAC=;CMTS-MAC=00:13:5f:41:18:01;CM-QOS=1.0;CM-VER=3.0;
Very odd indeed!! Wierd how its aquired ONE downstream channel [as opposed to three] and i can actually "use" the net...
Just to give you all an indication, this happened on tuesday night as stated, it happened wednesday for around 5 minutes, and it's happening now believe it or not, even though im currently able to post.
The first time i checked the router, and again yesterday i was receiving access denied. In the connection tab in the router dash, i received this
Acquire Downstream Channel Aquiring
Connectivity State OK Sync (or words to that effect
Boot State
Configuration File
Security Disabled
All downstream channels were blank, as were upload and there was no config file currently sent to the modem. This happened for two hours until it magically came back and worked as normal.
Now, this happened again around 45 minutes ago, until it actually managed to aquire ONE downstream channel... the lights on my hub are usually purple, but at this moment they are green, and the power levels are obviously insane at close to 52dBmV. Power levels have been fine prior to this (and when the connection was working properly.
Heres a copy of my log since the error began tonight
Thu May 26 20:08:24 2011 Critical (3) DHCP FAILED - Requested Info not supported.;CM-MAC=CMTS-MAC=00:22:90:de:6d:39;CM-QOS=1.1;CM-VER=3.0;
Thu May 26 20:08:16 2011 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=00:22:90:de:6d:39;CM-QOS=1.0;CM-VER=3.0;
Thu May 26 20:07:56 2011 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Thu May 26 20:07:46 2011 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=00:13:5f:41:18:01;CM-QOS=1.0;CM-VER=3.0;
Thu May 26 20:07:07 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:13:5f:41:18:01;CM-QOS=1.0;CM-VER=3.0;
Thu May 26 20:07:07 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:13:5f:41:18:01;CM-QOS=1.0;CM-VER=3.0;
Thu May 26 20:06:47 2011 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Thu May 26 20:05:40 2011 Critical (3) No UCDs Received - Timeout;;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Thu May 26 20:05:30 2011 Warning (5) Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Thu May 26 20:05:30 2011 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Thu May 26 20:02:06 2011 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=;CMTS-MAC=00:22:90:de:6d:39;CM-QOS=1.1;CM-VER=3.0;
Thu May 26 20:02:06 2011 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=;CMTS-MAC=00:22:90:de:6d:39;CM-QOS=1.1;CM-VER=3.0;
Thu May 26 20:00:47 2011 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=;CMTS-MAC=00:22:90:de:6d:39;CM-QOS=1.0;CM-VER=3.0;
Thu May 26 20:00:23 2011 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=;CMTS-MAC=00:22:90:de:6d:39;CM-QOS=1.1;CM-VER=3.0;
Thu May 26 19:59:40 2011 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=;CMTS-MAC=00:22:90:de:6d:39;CM-QOS=1.1;CM-VER=3.0;
Thu May 26 19:34:08 2011 Critical (3) Ranging Request Retries exhausted;CM-MAC=;CMTS-MAC=00:13:5f:41:18:01;CM-QOS=1.0;CM-VER=3.0;
Very odd indeed!! Wierd how its aquired ONE downstream channel [as opposed to three] and i can actually "use" the net...