Modem Signal levels

[)3az )3aziah]

I am aware that there is a sticky that gives info on this subject and I have read it.
My web surfing and download speeds have been awful for about a week now so I have spoken to the nice Indian staff at VM to see if there is a problem in my area and have been told there is not. I then asked them to check my modem signal levels and they said they were fine too. However they appear to be somewhat different to what I read in the sticky.
Can someone please tell me if its worth bothering VM again by looking over the details below:

I am in the L6 postal area of Liverpool
20meg
been with the compant since they were telewest.


Name
WebSTAR EPC2100R2
Modem Serial Number
***********
Cable Modem MAC Address
****************
Hardware Version
2.1
Software Version
v2.0.2r1256-070601
Receive Power Level
6.0 dBmV
Transmit Power Level
42.2 dBmV
Cable Modem Status
Operational



Downstream Status
Operational
Channel ID
62
Downstream Frequency
315000000 Hz
Modulation
256QAM
Bit Rate
20480000 bits/sec
Power Level
6.1 dBmV
Signal to Noise Ratio
39.0 dB



Upstream Status
Operational
Channel ID
2
Upstream Frequency
35800000 Hz
Modulation
16QAM
Symbol Rate
2080000 bits/sec
Power Level
42.2 dBmV

Sorry if this is in the wrong place or should be linked to another thread -if it should be please move it.

Jim

[Peter_]

Your power levels are fine for a 20Mb connection.

[)3az )3aziah]

Thank you for looking these over.