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chris150488
22-04-2011, 22:58
Hi there

Just bought the standard netgear virgin media router off eBay for £5 would of cost me more ringing virgin for a replacement just received it and plugged it all in connected the router to the pc with no problems via wireless

I open up my browser and appears I cannot get an Internet connection but if I plug my old router back in I get a connection no probs at all

Plug the new one back in and no connection

Do I need to update software or anything the new router had been used but only for a few days

I'm using windows vista

Thanks

Chris
22-04-2011, 22:59
Switch the modem off, connect the router, switch the modem on, switch the router on.

chris150488
22-04-2011, 23:15
It's a modem/router in one

Skie
22-04-2011, 23:26
Then it won't work as the device will have been registered to another account and they won't reg it to your account.

Insert blah blah about VM's property here.

Peter_
23-04-2011, 07:45
It's a modem/router in one
You bought a £5 paperweight as it will never work on another Virginmedia connection due to it not being registered on someone elses account and we will not register it for you either.