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Flack
21-04-2011, 16:01
I am getting a lot of corrupt files when downloading its mainly zip & rar files, it seems to have started a week ago when I first noticed it.

It is definitely the Super hub or VM because if I use my 3 broadband dongle as my connection all files including ones that are corrupt using VM download fine with no errors. I have pasted some info from my Hub, can anyone shed any light on this for me please.


Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 323000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK V89dbc6987891fcbb.cm
Security Enabled BPI+

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 80 55616000 Kbits/sec 323000000 Hz -0.1 dBmV 38.2 dB Hybrid
Locked QAM256 77 55616000 Kbits/sec 299000000 Hz -0.2 dBmV 39.0 dB Hybrid
Locked QAM256 78 55616000 Kbits/sec 307000000 Hz 0.5 dBmV 38.7 dB Hybrid
Locked QAM256 79 55616000 Kbits/sec 315000000 Hz 0.3 dBmV 38.6 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown

Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked TDMA 2 10240 Kbits/sec 37500000 Hz 47.9 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 13616
Max Traffic Rate 53000000 bps
Max Traffic Burst 10000 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 13763
Max Traffic Rate 1750000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 0 bytes
Scheduling Type Real-Time Polling
Current System Time:Thu Apr 21 14:58:32 2011


Time Priority Description
Fri Apr 08 11:50:26 2011 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=a0:21:b7:02:43:e0;CMTS-MAC=00:30:b8:d0:a6:50;CM-QOS=1.1;CM-VER=3.0;
Fri Apr 01 13:53:44 2011 Critical (3) DHCP FAILED - Requested Info not supported.;CM-MAC=a0:21:b7:02:43:e0;CMTS-MAC=00:30:b8:d0:a6:50;CM-QOS=1.1;CM-VER=3.0;
Fri Apr 01 13:53:38 2011 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=a0:21:b7:02:43:e0;CMTS-MAC=00:30:b8:d0:a6:50;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) DHCP FAILED - Requested Info not supported.;CM-MAC=a0:21:b7:02:43:e0;CMTS-MAC=00:0a:42:6a:a0:01;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM-MAC=a0:21:b7:02:43:e0;CMTS-MAC=00:0a:42:6a:a0:01;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) DHCP FAILED - Requested Info not supported.;CM-MAC=a0:21:b7:02:43:e0;CMTS-MAC=00:30:b8:d0:a6:50;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a0:21:b7:02:43:e0;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Flack

Phil-ntl
21-04-2011, 16:07
I am getting a lot of corrupt files when downloading its mainly zip & rar files, it seems to have started a week ago when I first noticed it.

It is definitely the Super hub or VM because if I use my 3 broadband dongle as my connection all files including ones that are corrupt using VM download fine with no errors. I have pasted some info from my Hub, can anyone shed any light on this for me please.




It is an issue being experienced by some users with the R25 firmware. I'm running the R26 Beta now and its cured it for me so hopefully a full rollout will be not too far away.

Hope this helps

Phil


In Fact: Just checked the beta forum and the new firmware is being pushed to all superhubs from tonight.........

Full Info here (http://community.virginmedia.com/t5/Announcements/Super-Hub-R26-Firmware-Release-21-04-11/m-p/459239#M50)

Flack
21-04-2011, 16:35
It is an issue being experienced by some users with the R25 firmware. I'm running the R26 Beta now and its cured it for me so hopefully a full rollout will be not too far away.

Hope this helps

Phil


In Fact: Just checked the beta forum and the new firmware is being pushed to all superhubs from tonight.........

Full Info here (http://community.virginmedia.com/t5/Announcements/Super-Hub-R26-Firmware-Release-21-04-11/m-p/459239#M50)


Thanks Bud looks like I have just posted at the right time....

Flack