50mb upgrade installed today, abysmal!

[Steve007]

I upgraded from 20mb to 50mb today. They replaced my superb WRT610N Linksys router with this Super Hub thing and it's bleeding awful!

Machines on my network at home boot up and we have to wait 2-4 mins before they can be used because it takes an age to authenticate with the Hub. I am surprised that it also affects my main desktop PC too which uses a cabled connection to the Hub.

I have checked the settings and everything seems ok. I am getting around 48mb which is excellent, but some websites are timing out when I am opening them and things like Xmarks (bookmark syncing) keeps failing.

I am extremely unhappy and I haven't called them up yet as I am hoping it's just a blip or something, but I hoped to be enjoying super speed broadband but it's actually cost me an evenings work as I have been faffing around with my machines & router to try and work out what is wrong.

Any suggestions? As I said above, the set-up of the hub looks ok, I am getting great speeds according to the speedtest (and things do load quite fast at times) but something is clearly wrong. Seriously regretting my 'upgrade' at the moment.

[pip08456]

Join the club of unhappy plooperhub users.

There is something you can try though.

Turn off IP flood detection in the superhub. 192.168.0.1 into your browser, user=admin, pass= changeme.

Click advanced settings (under centre button), click services on left and untick the box and apply.

[Steve007]

Join the club of unhappy plooperhub users.

It's absolutely rubbish. From the menus of the router is looks like Netgear router that's unbranded, but I was using Netgear routers 15 years ago that didn't perform at crap as this P.O.S.

I'm knackered as they took my old cable modem away so there's no point in connecting my Linksys router back up again. This is appalling.

[pip08456]

It is a netgear. You can plonk your Linksys in the DMZ and use it but it will be double NATted.

[Steve007]

Thanks, what is the suggested security level for WLAN? It's set to WPA Auto, I'm thinking WPA2-PSK(AES) is better, is this correct?

[Chrysalis]

double NAT fiixes port forwarding and external ping issues but it definetly impacts browsing performance, speedio with it off gets 3k/sec with it on its down to almost as low as 2k so about 1/3 speed lost. Also it wont fix the timeout issues people are having. However still do the double NAT as its overall better than without it.

[pip08456]

Thanks, what is the suggested security level for WLAN? It's set to WPA Auto, I'm thinking WPA2-PSK(AES) is better, is this correct?

Yes it is.

[ccarmock]

If the second router can be configured for a NO NAT operation it should be possible to achieve a single NAT setup

[craigj2k12]

not all routers support that

[Chrysalis]

not all support in GUI but I have not had a router where it cannot be configured in telnet/ssh manually.

[craigj2k12]

I doubt that is something the average user would be able to do

[pop80_uk]

If there is the setting to disable NAT on the router and turn it into an Access Point is this a better option?

[craigj2k12]

as said above

If the second router can be configured for a NO NAT operation it should be possible to achieve a single NAT setup

[pip08456]

If there is the setting to disable NAT on the router and turn it into an Access Point is this a better option?

The D-Link does not support that via the GUI. It can be implemented via telnet/ssh but with respect I think that's too advanced for you.

[pop80_uk]

The D-Link does not support that via the GUI. It can be implemented via telnet/ssh but with respect I think that's too advanced for you.

That is probably a fair comment, I did think I had that option on the GUI on my dlink though (its all working so im not that fussed now) ;)

http://img.photobucket.com/albums/v646/pop80_uk/dlink2-1.jpg

[Nopanic]

Machines on my network at home boot up and we have to wait 2-4 mins before they can be used because it takes an age to authenticate with the Hub. I am surprised that it also affects my main desktop PC too which uses a cabled connection to the Hub.




er.. I've never heard anyone complain of this before, you sure its not your setup ?

[pip08456]

er.. I've never heard anyone complain of this before, you sure its not your setup ?

There's something wrong Nopanic, I actually agree with you! :D

[riccojames]

yer VM got the poophub for sure, rather than superhub.

Im waiting for a call back... wonder if I will get it b4 they get the 'GEAR' back
!!

Last I told them was 'PICK IT ALL UP' and cancel it all !!


All I can say is.... its CRuD!

[pip08456]

Your call!

[Nopanic]

There's something wrong Nopanic, I actually agree with you! :D

Changed my mind then it must be the hub :)