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View Full Version : Superhub Drop in upload speed


philwhite100
13-03-2011, 12:41
Since installing and activating my Superhub i have a drop in upload speed.
My 50meg connection got an upload speed of 4.7meg (ish) until the Superhub went live and now it is only 2.4meg at best.
Download speed is the same, about 49meg.

The above results are on a wired connection if this helps.

craigj2k12
13-03-2011, 12:51
Welcome to the superhub!

Post your connection stats. The superhub might be reacting differently to them than your modem did

philwhite100
13-03-2011, 13:06
I will gladly post my stats if i knew how to do so.

Is this what you mean..

Connection
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 299000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 24 55616000 Kbits/sec 299000000 Hz 3.5 dBmV 42.5 dB Hybrid
Locked QAM256 25 55616000 Kbits/sec 307000000 Hz 4.1 dBmV 42.5 dB Hybrid
Locked QAM256 26 55616000 Kbits/sec 315000000 Hz 3.6 dBmV 42.5 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 1 20480 Kbits/sec 35800000 Hz 41.2 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 2238
Max Traffic Rate 53000000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 2237
Max Traffic Rate 5140000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort
Current System Time:Sun Mar 13 12:09:40 2011

philwhite100
15-03-2011, 19:55
I see nobody has replied regarding this issue so baybe this reminder might help.

pip08456
15-03-2011, 20:59
There's nothiong wrong with your stats. Put your old modem back on and see the difference then figure out where the fault lies.

philwhite100
18-03-2011, 01:15
If i connected my old modem surely i would have to have it reactivated which is hassle.