ready light flashing for 3 days

[isoclene]

Ready light been flashing for 3 days with constant disconnections.
service status says good.
cable Modem Information
Cable Modem : DOCSIS 1.0/1.1/2.0 Compliant
MAC Address : **:**:**:**:**:**
Serial Number : 0014A4CBC5A7
Boot Code Version : 3.1.6d
Software Version : 2.94.1015
Hardware Version : 1.19

Cable Modem Status
Item Status Comments

Acquire a Downstream Channel 322750000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational

Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 28
Downstream Frequency : 322750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : 8.3 dBmV
Downstream SNR : 41.0 dB

Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 7
Upstream Frequency : 37500000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 53.0 dBmV
Upstream Mini-Slot Size : 2

Cable Modem Operation Configuration
Network Access : Allowed
Maximum Downstream Data Rate : 10240000
Maximum Upstream Data Rate : 512000
Maximum Upstream Channel Burst : 3044
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Enabled

Cable Modem Event Log
First Time Last Time Priority Description
Tue Mar 08 06:18:24 2011 Tue Mar 08 06:18:24 2011 Information (7) DCC arrive new
Tue Mar 08 06:18:23 2011 Tue Mar 08 06:18:23 2011 Information (7) Locked on the downstream. Waiting for UCDs...
Tue Mar 08 06:18:23 2011 Tue Mar 08 06:18:23 2011 Information (7) Downstream lock ok
Tue Mar 08 06:18:23 2011 Tue Mar 08 06:18:23 2011 Information (7) DCC depart old
Tue Mar 08 06:18:23 2011 Tue Mar 08 06:18:23 2011 Information (7) Received DCC-REQ message...
Tue Mar 08 06:18:18 2011 Tue Mar 08 06:18:18 2011 Information (7) The s/w filename specified in the config file is the same as ...
Tue Mar 08 06:18:18 2011 Tue Mar 08 06:18:18 2011 Information (7) A software upgrade filename was specified in the config file.
Tue Mar 08 06:18:18 2011 Tue Mar 08 06:18:18 2011 Information (7) Authorized
Tue Mar 08 06:18:18 2011 Tue Mar 08 06:18:18 2011 Information (7) Registration complete!
Tue Mar 08 06:18:18 2011 Tue Mar 08 06:18:18 2011 Information (7) We registered with a DOCSIS 1.1 config file!
Tue Mar 08 06:18:18 2011 Tue Mar 08 06:18:18 2011 Information (7) Received a REG-RSP message from the CMTS...
Tue Mar 08 06:18:18 2011 Tue Mar 08 06:18:18 2011 Information (7) Sending a REG-REQ to the CMTS...
Tue Mar 08 06:18:18 2011 Tue Mar 08 06:18:18 2011 Information (7) CableModem SNMP configure complete
Tue Mar 08 06:18:17 2011 Tue Mar 08 06:18:17 2011 Information (7) IP init completed ok
Tue Mar 08 06:18:17 2011 Tue Mar 08 06:18:17 2011 Information (7) CableModem TFTP init ok
Time Not Established Time Not Established Information (7) CableModem DHCP client init ok
Time Not Established Time Not Established Critical (3) DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established Information (7) MAP w/initial maintenance region received
Time Not Established Time Not Established Information (7) Downstream sync ok
Time Not Established Time Not Established Information (7) Beginning initial ranging...
Time Not Established Time Not Established Information (7) downstream time sync acquired...
Time Not Established Time Not Established Information (7) Downstream sync ok
Time Not Established Time Not Established Information (7) starting ds time sync acquisition...
Time Not Established Time Not Established Information (7) Locked on the downstream. Waiting for UCDs...
Time Not Established Time Not Established Information (7) Downstream lock ok
Time Not Established Time Not Established Information (7) Sync Start
Mon Mar 07 19:17:23 2011 Mon Mar 07 19:17:23 2011 Critical (3) Started Unicast Maintenance Ranging - No Response received - ...
Time Not Established Time Not Established Critical (3) DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Mon Mar 07 12:35:09 2011 Mon Mar 07 12:35:09 2011 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Time Not Established Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Time Not Established Time Not Established Critical (3) DHCP WARNING - Non-critical field invalid in response.

[General Maximus]

yeah it's not good dude, both your downstram and upstream power levels are too high. Have you tried ringing tech support yet? You need to find out whether it is just you who is screwed or an area fault.

I had this before xmas and they sent an engineer round and he made a few phone calls and it was fixed within about 4 hours (area fault).

[bonzoe]

It will keep flashing until you report it as a fault, I would not wait days before I reported it & VM will not know about it...............

[Peter_]

The power levels are within spec but the ready light flashing indicates a fault and unless you ring up all that can be offered as advice is guesswork, if it is a local issue they will send an engineer.

[isoclene]

Thank you for your answers, shame virginmedia support forum don't answer as quick.
call faults tomorrow.

[pip08456]

Virginmedia support forum is first and foremost customer based, it tells you that on the home page.

3-6 for support to reply there ATM.