love2learn
23-02-2011, 08:48
Hi,
About 5 months back I got a Detrimental Use letter from Virgin Media. I had downloaded about 200GB - 300GB in one month and hit the traffic management many times. I've calmed the usage down now as it was a one off. The letter advised me to limit my usage during peak times, which is understandable. And I have been trying to do so. But soon I might need to use the connection more heavily for about another month.
Now in case my usage may be high in the future, I'm looking at ways to limit my usage at peak times as I want to comply with the AUP. I can limit my Usenet client during these times down to percentages of speed that won't hit the traffic management during peak times, that’s not a problem, but I want to be sure this will be enough. As I plan on maxing the connection out on times not affected by traffic management.
My questions are,
(1) What "EXACTLY"... triggers’s this letter to go out?
(2) Is it due to triggering traffic management a certain amount of times each month?
(3) Or is due to going over a certain amount of GB’s each month?
I'm assuming it's due to hitting the management policy a certain amount of times each month, which would make sense and would be perfectly acceptable.
But if it's for going over a certain amount of usage each month, then can this service really be advertised as unlimited legally?
I welcome any views from “Genuinely” knowledgeable members on this subject… but I feel this could be best answered by a Virgin Media member of staff.
Thanks ;-)
About 5 months back I got a Detrimental Use letter from Virgin Media. I had downloaded about 200GB - 300GB in one month and hit the traffic management many times. I've calmed the usage down now as it was a one off. The letter advised me to limit my usage during peak times, which is understandable. And I have been trying to do so. But soon I might need to use the connection more heavily for about another month.
Now in case my usage may be high in the future, I'm looking at ways to limit my usage at peak times as I want to comply with the AUP. I can limit my Usenet client during these times down to percentages of speed that won't hit the traffic management during peak times, that’s not a problem, but I want to be sure this will be enough. As I plan on maxing the connection out on times not affected by traffic management.
My questions are,
(1) What "EXACTLY"... triggers’s this letter to go out?
(2) Is it due to triggering traffic management a certain amount of times each month?
(3) Or is due to going over a certain amount of GB’s each month?
I'm assuming it's due to hitting the management policy a certain amount of times each month, which would make sense and would be perfectly acceptable.
But if it's for going over a certain amount of usage each month, then can this service really be advertised as unlimited legally?
I welcome any views from “Genuinely” knowledgeable members on this subject… but I feel this could be best answered by a Virgin Media member of staff.
Thanks ;-)