my landline is down .. still

[eto]

NW London, my landline is totally kaput since yesterday 6 PM -ish, i was out at the time it went off ..

i thought the handset had died just, or a kicked cable

You will currently be experiencing a loss of your Virgin Media Phone service. Our engineers are aware of this issue and are currently working to fix it fast. We apologise for any inconvenience this may be causing.
Date Issue raised:December 16 2010, 17:50
Estimated repair time:December 17 2010, 21:43
Fault reference:F001465384

internet is fine however

guess i need to get a skypish dhubri goin .. on this new mobile i only got YESTERDAY .. ha ha

[Peter_]

That is a known Outage/MSO which a Major Service Outage which will be affecting many customers in your area and is being dealt with as quickly as possible.

[eto]

im just a little surprised not more of the chattering classes have posted about this

[Peter_]

im just a little surprised not more of the chattering classes have posted about this
If you ring the Outage Line on 0800 561 0061 it should be on there.

[eto]

err .. yes

Update @ 6PM, it said

my call was at 6.10 pm

[Peter_]

err .. yes

Update @ 6PM, it said

my call was at 6.10 pm
All estimates are fluid as they cannot guarantee an exact time due to the technicalities of the work involved.

At least you know it is getting worked on.

[eto]

must be something fairlly major for a 24-hr outage in 2 postcodes, NW1 + NW3, thats a fair few lines

[Peter_]

must be something fairlly major for a 24-hr outage in 2 postcodes, NW1 + NW3, thats a fair few lines
It is in the thousands when it is a MSO but it will be fixed as soon as possible.

[eto]

cool, its back on

[Peter_]

cool, its back on
They will have worked as quickly as possible to fix the fault, nice one.:)